When the levee breaks: Without bots, what happens to wikipedia's quality control processes?
|When the levee breaks: Without bots, what happens to wikipedia's quality control processes?|
|Author(s)||Geiger R.S., Halfaker A.|
|Published in||Proceedings of the 9th International Symposium on Open Collaboration, WikiSym + OpenSym 2013|
|Keyword(s)||Automation, Bots, Information quality, Peer production, Socio-technical systems, Software agents, Wikipedia (Extra: Bots, Information quality, Peer production, Sociotechnical systems, Wikipedia, Automation, Maintenance, Quality assurance, Quality control, Software agents, Websites)|
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When the levee breaks: Without bots, what happens to wikipedia's quality control processes? is a 2013 conference paper written in English by Geiger R.S., Halfaker A. and published in Proceedings of the 9th International Symposium on Open Collaboration, WikiSym + OpenSym 2013.
In the first half of 2011, ClueBot NG - one of the most prolific counter-vandalism bots in the English-language Wikipedia - went down for four distinct periods, each period of downtime lasting from days to weeks. In this paper, we use these periods of breakdown as naturalistic experiments to study Wikipedia's heterogeneous quality control network, which we analyze as a multi-tiered system in which distinct classes of reviewers use various reviewing technologies to patrol for different kinds of damage at staggered time periods. Our analysis showed that the overall time-to-revert edits was almost doubled when this software agent was down. Yet while a significantly fewer proportion of edits made during the bot's downtime were reverted, we found that those edits were later eventually reverted. This suggests that other agents in Wikipedia took over this quality control work, but performed it at a far slower rate. Categories and Subject Descriptors H.5.3 [Information Systems]: Group and Organization Interfaces-computer-supported collaborative work. Copyright 2010 ACM.
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