The role of conflict in determining consensus on quality in wikipedia articles
|The role of conflict in determining consensus on quality in wikipedia articles|
|Published in||Proceedings of the 9th International Symposium on Open Collaboration, WikiSym + OpenSym 2013|
|Keyword(s)||Conflict, Internet studies, Mass collaboration, Online community, Wikipedia (Extra: Computer-supported collaborative works (CSCW), Computers and societies, Conflict, Mass collaboration, On-line communities, Online encyclopedia, Organizational impacts, Wikipedia, Websites)|
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The role of conflict in determining consensus on quality in wikipedia articles is a 2013 conference paper written in English by Osman K. and published in Proceedings of the 9th International Symposium on Open Collaboration, WikiSym + OpenSym 2013.
This paper presents research that investigated the role of conflict in the editorial process of the online encyclopedia, Wikipedia. The study used a grounded approach to analyzing 147 conversations about quality from the archived history of the Wikipedia article Australia. It found that conflict in Wikipedia is a generative friction, regulated by references to policy as part of a coordinated effort within the community to improve the quality of articles. Categories and Subject Descriptors K.4.3 [Computers and society]: Organizational Impacts - Computer-supported collaborative work. General Terms Human Factors, Theory. Copyright 2010 ACM.
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