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Understanding trust formation in digital information sources: The case of Wikipedia
Abstract This article contributes to knowledge on hThis article contributes to knowledge on how users establish the trustworthiness of digital information. An exploratory two-stage study was conducted with Master's and undergraduate students in information studies. In the first phase of the study respondents commented on the factors and processes associated with trust formation. Participants commented on authorship and references, quality of writing and editing, and verification via links to external reference sources. Findings from the second phase, based on a checklist, suggested that participants relied on a range of factors when assessing the trustworthiness of articles, including content factors such as authorship, currency and usefulness together with context factors such as references, expert recommendation and triangulation with their own knowledge. These findings are discussed in the light of previous related research and recommendations for further research are offered.ndations for further research are offered.
Abstractsub This article contributes to knowledge on hThis article contributes to knowledge on how users establish the trustworthiness of digital information. An exploratory two-stage study was conducted with Master's and undergraduate students in information studies. In the first phase of the study respondents commented on the factors and processes associated with trust formation. Participants commented on authorship and references, quality of writing and editing, and verification via links to external reference sources. Findings from the second phase, based on a checklist, suggested that participants relied on a range of factors when assessing the trustworthiness of articles, including content factors such as authorship, currency and usefulness together with context factors such as references, expert recommendation and triangulation with their own knowledge. These findings are discussed in the light of previous related research and recommendations for further research are offered.ndations for further research are offered.
Bibtextype article  +
Doi 10.1177/0165551513477820  +
Has author Rowley J. + , Johnson F. +
Has extra keyword Credibility + , Digital information + , Health informations + , Trust + , Wikipedia + , Information science + , Information systems + , Students +
Has keyword Credibility + , Digital information + , Health information + , Students + , Trust + , Wikipedia +
Issn 1655515  +
Issue 4  +
Language English +
Number of citations by publication 0  +
Number of references by publication 0  +
Pages 494–508  +
Published in Journal of Information Science +
Title Understanding trust formation in digital information sources: The case of Wikipedia +
Type journal article  +
Volume 39  +
Year 2013 +
Creation dateThis property is a special property in this wiki. 7 November 2014 17:41:30  +
Categories Publications without license parameter  + , Publications without remote mirror parameter  + , Publications without archive mirror parameter  + , Publications without paywall mirror parameter  + , Journal articles  + , Publications without references parameter  + , Publications  +
Modification dateThis property is a special property in this wiki. 7 November 2014 17:41:30  +
DateThis property is a special property in this wiki. 2013  +
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