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The impact of shaping on knowledge reuse for organizational improvement with Wikis
Abstract In this study, we explore the Wiki affordaIn this study, we explore the Wiki affordance of enabling shaping behavior within organizational intranets supported by Wikis. Shaping is the continuous revision of one's own and others' contributions to a Wiki. Shaping promotes knowledge reuse through improved knowledge integration. Recognizing and clarifying the role of shaping allows us to theorize new ways in which knowledge resources affect knowledge reuse. We examine the role of three knowledge resources of a Wiki contributor: knowledge depth, knowledge breadth, and assessment of the level of development of the Wiki community's transactive memory system. We offer preliminary evidence based on a sample of experienced organizational Wiki users that the three different knowledge resources have differential effects on shaping, that these effects differ from the effects on the more common user behavior of simply adding domain knowledge to a Wiki, and that shaping and adding each independently affect contributors' perceptions that their knowledge in the Wiki has been reused for organizational improvement. By empirically distinguishing between the different knowledge antecedents and consequences of shaping and adding, we derive implications for theory and research on knowledge integration and reuse.search on knowledge integration and reuse.
Abstractsub In this study, we explore the Wiki affordaIn this study, we explore the Wiki affordance of enabling shaping behavior within organizational intranets supported by Wikis. Shaping is the continuous revision of one's own and others' contributions to a Wiki. Shaping promotes knowledge reuse through improved knowledge integration. Recognizing and clarifying the role of shaping allows us to theorize new ways in which knowledge resources affect knowledge reuse. We examine the role of three knowledge resources of a Wiki contributor: knowledge depth, knowledge breadth, and assessment of the level of development of the Wiki community's transactive memory system. We offer preliminary evidence based on a sample of experienced organizational Wiki users that the three different knowledge resources have differential effects on shaping, that these effects differ from the effects on the more common user behavior of simply adding domain knowledge to a Wiki, and that shaping and adding each independently affect contributors' perceptions that their knowledge in the Wiki has been reused for organizational improvement. By empirically distinguishing between the different knowledge antecedents and consequences of shaping and adding, we derive implications for theory and research on knowledge integration and reuse.search on knowledge integration and reuse.
Bibtextype article  +
Has author Ann Majchrzak + , Christian Wagner + , Dave Yates +
Has extra keyword KMS + , Knowledge breadth + , Knowledge depth + , Knowledge reuse + , Shaping + , Transactive memory + , Wiki + , Behavioral research + , Intranets + , Websites + , Knowledge management +
Has keyword Intranet + , KMS + , Knowledge breadth + , Knowledge depth + , Knowledge management + , Knowledge reuse + , Shaping + , Transactive memory + , Wiki +
Issn 2767783  +
Issue 2  +
Language English +
Number of citations by publication 0  +
Number of references by publication 0  +
Pages 455–469  +
Published in MIS Quarterly: Management Information Systems +
Title The impact of shaping on knowledge reuse for organizational improvement with Wikis +
Type journal article  +
Volume 37  +
Year 2013 +
Creation dateThis property is a special property in this wiki. 7 November 2014 09:44:53  +
Categories Publications without license parameter  + , Publications without DOI parameter  + , Publications without remote mirror parameter  + , Publications without archive mirror parameter  + , Publications without paywall mirror parameter  + , Journal articles  + , Publications without references parameter  + , Publications  +
Modification dateThis property is a special property in this wiki. 7 November 2014 09:44:53  +
DateThis property is a special property in this wiki. 2013  +
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