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SuggestBot: using intelligent task routing to help people find work in Wikipedia
Abstract Member-maintained communities ask their usMember-maintained communities ask their users to perform tasks the community needs. From Slashdot, to IMDb, to Wikipedia, groups with diverse interests create community-maintained artifacts of lasting value (CALV) that support the group's main purpose and provide value to others. Said communities don't help members find work to do, or do so without regard to individual preferences, such as Slashdot assigning meta-moderation randomly. Yet social science theory suggests that reducing the cost and increasing the personal value of contribution would motivate members to participate more. We present SuggestBot, software that performs intelligent task routing (matching people with tasks) in Wikipedia. SuggestBot uses broadly applicable strategies of text analysis, collaborative filtering, and hyperlink following to recommend tasks. SuggestBot's intelligent task routing increases the number of edits by roughly four times compared to suggesting random articles. Our contributions are: 1) demonstrating the value of intelligent task routing in a real deployment; 2) showing how to do intelligent task routing; and 3) sharing our experience of deploying a tool in Wikipedia, which offered both challenges and opportunities for research.challenges and opportunities for research.
Abstractsub Member-maintained communities ask their usMember-maintained communities ask their users to perform tasks the community needs. From Slashdot, to IMDb, to Wikipedia, groups with diverse interests create community-maintained artifacts of lasting value (CALV) that support the group's main purpose and provide value to others. Said communities don't help members find work to do, or do so without regard to individual preferences, such as Slashdot assigning meta-moderation randomly. Yet social science theory suggests that reducing the cost and increasing the personal value of contribution would motivate members to participate more. We present SuggestBot, software that performs intelligent task routing (matching people with tasks) in Wikipedia. SuggestBot uses broadly applicable strategies of text analysis, collaborative filtering, and hyperlink following to recommend tasks. SuggestBot's intelligent task routing increases the number of edits by roughly four times compared to suggesting random articles. Our contributions are: 1) demonstrating the value of intelligent task routing in a real deployment; 2) showing how to do intelligent task routing; and 3) sharing our experience of deploying a tool in Wikipedia, which offered both challenges and opportunities for research.challenges and opportunities for research.
Bibtextype misc  +
Citeulike 1189145  +
Doi 10.1145/1216295.1216309  +
Has author Dan Cosley + , Dan Frankowski + , Loren Terveen + , John Riedl +
Has keyword Online community + , Member-maintained communities + , Wikipedia + , Intelligent task routing + , Recommender system +
Has remote mirror http://hci.uma.pt/courses/socialweb08F/4/suggestbot.pdf  +
Language English +
Number of citations by publication 1  +
Number of references by publication 0  +
Pages 32-41  +
Title SuggestBot: using intelligent task routing to help people find work in Wikipedia +
Type unknown  +
Year 2007 +
Creation dateThis property is a special property in this wiki. 28 January 2012 22:15:54  +
Categories Duplicate publication  + , Publications without published in parameter  + , Publications without license parameter  + , Publications without archive mirror parameter  + , Publications without paywall mirror parameter  + , Publications without references parameter  + , Publications  +
Modification dateThis property is a special property in this wiki. 6 February 2012 20:58:23  +
DateThis property is a special property in this wiki. 2007  +
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Making Peripheral Participation Legitimate: Reader Engagement Experiments in Wikipedia + Has reference
SuggestBot: using intelligent task routing to help people find work in Wikipedia + Title
 

 

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