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Socialization tactics in Wikipedia and their effects
Abstract Socialization of newcomers is critical botSocialization of newcomers is critical both for conventional groups. It helps groups perform effectively and the newcomers develop commitment. However, little empirical research has investigated the impact of specific socialization tactics on newcomers' commitment to online groups. We examined WikiProjects, subgroups in Wikipedia organized around working on common topics or tasks. In study 1, we identified the seven socialization tactics used most frequently: invitations to join, welcome messages, requests to work on project-related tasks, offers of assistance, positive feedback on a new member's work, constructive criticism, and personal-related comments. In study 2, we examined their impact on newcomers' commitment to the project. Whereas most newcomers contributed fewer edits over time, the declines were slowed or reversed for those socialized with welcome messages, assistance, and constructive criticism. In contrast, invitations led to steeper declines in edits. These results suggest that different socialization tactics play different roles in socializing new members in online groups compared to offline ones.in online groups compared to offline ones.
Abstractsub Socialization of newcomers is critical botSocialization of newcomers is critical both for conventional groups. It helps groups perform effectively and the newcomers develop commitment. However, little empirical research has investigated the impact of specific socialization tactics on newcomers' commitment to online groups. We examined WikiProjects, subgroups in Wikipedia organized around working on common topics or tasks. In study 1, we identified the seven socialization tactics used most frequently: invitations to join, welcome messages, requests to work on project-related tasks, offers of assistance, positive feedback on a new member's work, constructive criticism, and personal-related comments. In study 2, we examined their impact on newcomers' commitment to the project. Whereas most newcomers contributed fewer edits over time, the declines were slowed or reversed for those socialized with welcome messages, assistance, and constructive criticism. In contrast, invitations led to steeper declines in edits. These results suggest that different socialization tactics play different roles in socializing new members in online groups compared to offline ones.in online groups compared to offline ones.
Bibtextype misc  +
Citeulike 8699789  +
Doi 10.1145/1718918.1718940  +
Has author Boreum Choi + , Kira Alexander + , Robert E. Kraut + , John M. Levine +
Has keyword Socialization + , Wikipedia + , WikiProject +
Has remote mirror http://research.microsoft.com/en-us/um/redmond/groups/connect/cscw_10/docs/p107.pdf  +
Language English +
Number of citations by publication 3  +
Number of references by publication 0  +
Pages 107-116  +
Title Socialization tactics in Wikipedia and their effects +
Type unknown  +
Year 2010 +
Creation dateThis property is a special property in this wiki. 28 January 2012 20:51:20  +
Categories Publications without published in parameter  + , Publications without license parameter  + , Publications without archive mirror parameter  + , Publications without paywall mirror parameter  + , Publications without references parameter  + , Publications  +
Modification dateThis property is a special property in this wiki. 6 February 2012 20:57:46  +
DateThis property is a special property in this wiki. 2010  +
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Identifying shared leadership in Wikipedia + , The Rise and Decline of an Open Collaboration System: How Wikipedia's Reaction to Sudden Popularity is Causing its Decline + , What We Know About Wikipedia: A Review of the Literature Analyzing the Project(s) + Has reference
Socialization tactics in Wikipedia and their effects + Title
 

 

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