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Semantic mediawiki as an integration platform for it service management
Abstract We describe our work on using Semantic MedWe describe our work on using Semantic MediaWiki as a central platform for managing IT services and the underlying technical components within an organization. We present our toolkit of MediaWiki extensions which add ITSM-specific functionalities to Semantic MediaWiki and describe their interactions. We also outline the benefits gained by using Semantic Technologies in IT Service Management.tic Technologies in IT Service Management.
Abstractsub We describe our work on using Semantic MedWe describe our work on using Semantic MediaWiki as a central platform for managing IT services and the underlying technical components within an organization. We present our toolkit of MediaWiki extensions which add ITSM-specific functionalities to Semantic MediaWiki and describe their interactions. We also outline the benefits gained by using Semantic Technologies in IT Service Management.tic Technologies in IT Service Management.
Bibtextype inproceedings  +
Has author Frank Kleiner + , Andreas Abecker +
Has extra keyword Integration platform + , IT service management + , IT services + , MediaWiki + , Semantic MediaWiki + , Semantic technologies + , Computer software + , Semantics +
Isbn 9783885792703  +
Language English +
Number of citations by publication 0  +
Number of references by publication 0  +
Pages 73–78  +
Published in INFORMATIK 2010 - Service Science - Neue Perspektiven fur die Informatik, Beitrage der 40. Jahrestagung der Gesellschaft fur Informatik e.V. (GI) +
Title Semantic mediawiki as an integration platform for it service management +
Type conference paper  +
Volume 2  +
Year 2010 +
Creation dateThis property is a special property in this wiki. 8 November 2014 07:43:31  +
Categories Publications without keywords parameter  + , Publications without license parameter  + , Publications without DOI parameter  + , Publications without remote mirror parameter  + , Publications without archive mirror parameter  + , Publications without paywall mirror parameter  + , Conference papers  + , Publications without references parameter  + , Publications  +
Modification dateThis property is a special property in this wiki. 8 November 2014 07:43:31  +
DateThis property is a special property in this wiki. 2010  +
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