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Negotiating with angry mastodons: The Wikipedia policy environment as genre ecology
Abstract Groups collaborating in online spaces on cGroups collaborating in online spaces on complex, extended projects develop behavioral conventions and agreed-upon practices to structure and regulate their interactions and work. Collaborators on Wikipedia have developed a multi-tiered policy environment to document a set of evolving principles, processes, and rules to facilitate productive group collaboration. Previous quantitative studies have noted this hierarchical structure, but have evaluated the policy environment as a singular entity rather than investigating potential differences between the three main regulatory genres that enable it. These studies also excluded essays, the least official regulatory genre, from their analyses. We perform a comparative content analysis of all three genres (policies, guidelines, and essays) and demonstrate that they focus on different areas of community regulation. Drawing on the theory of genre ecologies we discuss the possible role of unofficial genres such as essays in articulating and regulating work practices in online, organized collaborative work.s in online, organized collaborative work.
Abstractsub Groups collaborating in online spaces on cGroups collaborating in online spaces on complex, extended projects develop behavioral conventions and agreed-upon practices to structure and regulate their interactions and work. Collaborators on Wikipedia have developed a multi-tiered policy environment to document a set of evolving principles, processes, and rules to facilitate productive group collaboration. Previous quantitative studies have noted this hierarchical structure, but have evaluated the policy environment as a singular entity rather than investigating potential differences between the three main regulatory genres that enable it. These studies also excluded essays, the least official regulatory genre, from their analyses. We perform a comparative content analysis of all three genres (policies, guidelines, and essays) and demonstrate that they focus on different areas of community regulation. Drawing on the theory of genre ecologies we discuss the possible role of unofficial genres such as essays in articulating and regulating work practices in online, organized collaborative work.s in online, organized collaborative work.
Bibtextype inproceedings  +
Doi 10.1145/1880071.1880098  +
Has author Morgan J.T. + , Mark Zachry +
Has extra keyword Collaborative Work + , Community Regulation + , Computer-mediated communication + , Content analysis + , Genre ecology + , Group collaboration + , Hierarchical structures + , Multi-tiered + , Potential difference + , Quantitative study + , Sociotechnical systems + , Wikipedia + , Wiki + , Work practices + , Communication + , Ecology + , Groupware + , Distributed computer systems +
Has keyword Computer-mediated communication + , Computer-Supported Cooperative Work + , Sociotechnical systems + , Wiki +
Isbn 9781450303873  +
Language English +
Number of citations by publication 1  +
Number of references by publication 0  +
Pages 165–168  +
Published in Proceedings of the 16th ACM International Conference on Supporting Group Work, GROUP'10 +
Title Negotiating with angry mastodons: The Wikipedia policy environment as genre ecology +
Type conference paper  +
Year 2010 +
Creation dateThis property is a special property in this wiki. 8 November 2014 05:21:07  +
Categories Duplicate publication  + , Publications without license parameter  + , Publications without remote mirror parameter  + , Publications without archive mirror parameter  + , Publications without paywall mirror parameter  + , Conference papers  + , Publications without references parameter  + , Publications  +
Modification dateThis property is a special property in this wiki. 8 November 2014 05:21:07  +
DateThis property is a special property in this wiki. 2010  +
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