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From open-source software to Wikipedia: 'Backgrounding' trust by collective monitoring and reputation tracking
Abstract Open-content communities that focus on co-Open-content communities that focus on co-creation without requirements for entry have to face the issue of institutional trust in contributors. This research investigates the various ways in which these communities manage this issue. It is shown that communities of open-source software-continue to-rely mainly on hierarchy (reserving write-access for higher echelons), which substitutes (the need for) trust. Encyclopedic communities, though, largely avoid this solution. In the particular case of Wikipedia, which is confronted with persistent vandalism, another arrangement has been pioneered instead. Trust (i.e. full write-access) is 'backgrounded' by means of a permanent mobilization of Wikipedians to monitor incoming edits. Computational approaches have been developed for the purpose, yielding both sophisticated monitoring tools that are used by human patrollers, and bots that operate autonomously. Measures of reputation are also under investigation within Wikipedia; their incorporation in monitoring efforts, as an indicator of the trustworthiness of editors, is envisaged. These collective monitoring efforts are interpreted as focusing on avoiding possible damage being inflicted on Wikipedian spaces, thereby being allowed to keep the discretionary powers of editing intact for all users. Further, the essential differences between backgrounding and substituting trust are elaborated. Finally it is argued that the Wikipedian monitoring of new edits, especially by its heavy reliance on computational tools, raises a number of moral questions that need to be answered urgently.estions that need to be answered urgently.
Abstractsub Open-content communities that focus on co-Open-content communities that focus on co-creation without requirements for entry have to face the issue of institutional trust in contributors. This research investigates the various ways in which these communities manage this issue. It is shown that communities of open-source software-continue to-rely mainly on hierarchy (reserving write-access for higher echelons), which substitutes (the need for) trust. Encyclopedic communities, though, largely avoid this solution. In the particular case of Wikipedia, which is confronted with persistent vandalism, another arrangement has been pioneered instead. Trust (i.e. full write-access) is 'backgrounded' by means of a permanent mobilization of Wikipedians to monitor incoming edits. Computational approaches have been developed for the purpose, yielding both sophisticated monitoring tools that are used by human patrollers, and bots that operate autonomously. Measures of reputation are also under investigation within Wikipedia; their incorporation in monitoring efforts, as an indicator of the trustworthiness of editors, is envisaged. These collective monitoring efforts are interpreted as focusing on avoiding possible damage being inflicted on Wikipedian spaces, thereby being allowed to keep the discretionary powers of editing intact for all users. Further, the essential differences between backgrounding and substituting trust are elaborated. Finally it is argued that the Wikipedian monitoring of new edits, especially by its heavy reliance on computational tools, raises a number of moral questions that need to be answered urgently.estions that need to be answered urgently.
Bibtextype article  +
Doi 10.1007/s10676-014-9342-9  +
Has author De Laat P.B. +
Has extra keyword Computational methods + , Robot + , Open-source softwares + , Reputation + , Trust + , Vandalism + , Wikipedia + , Open source software +
Has keyword Robot + , Open-source software + , Reputation + , Trust + , Vandalism + , Wikipedia +
Issn 13881957  +
Issue 2  +
Language English +
Number of citations by publication 0  +
Number of references by publication 0  +
Pages 157–169  +
Published in Ethics and Information Technology +
Title From open-source software to Wikipedia: 'Backgrounding' trust by collective monitoring and reputation tracking +
Type journal article  +
Volume 16  +
Year 2014 +
Creation dateThis property is a special property in this wiki. 6 November 2014 13:22:00  +
Categories Publications without license parameter  + , Publications without remote mirror parameter  + , Publications without archive mirror parameter  + , Publications without paywall mirror parameter  + , Journal articles  + , Publications without references parameter  + , Publications  +
Modification dateThis property is a special property in this wiki. 6 November 2014 13:22:00  +
DateThis property is a special property in this wiki. 2014  +
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From open-source software to Wikipedia: 'Backgrounding' trust by collective monitoring and reputation tracking + Title
 

 

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