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Effects of peer feedback on contribution: A field experiment in Wikipedia
Abstract One of the most significant challenges forOne of the most significant challenges for many online communities is increasing members' contributions over time. Prior studies on peer feedback in online communities have suggested its impact on contribution, but have been limited by their correlational nature. In this paper, we conducted a field experiment on Wikipedia to test the effects of different feedback types (positive feedback, negative feedback, directive feedback, and social feedback) on members' contribution. Our results characterize the effects of different feedback types, and suggest trade-offs in the effects of feedback between the focal task and general motivation, as well as differences in how newcomers and experienced editors respond to peer feedback. This research provides insights into the mechanisms underlying peer feedback in online communities and practical guidance to design more effective peer feedback systems. Copyrighteffective peer feedback systems. Copyright
Abstractsub One of the most significant challenges forOne of the most significant challenges for many online communities is increasing members' contributions over time. Prior studies on peer feedback in online communities have suggested its impact on contribution, but have been limited by their correlational nature. In this paper, we conducted a field experiment on Wikipedia to test the effects of different feedback types (positive feedback, negative feedback, directive feedback, and social feedback) on members' contribution. Our results characterize the effects of different feedback types, and suggest trade-offs in the effects of feedback between the focal task and general motivation, as well as differences in how newcomers and experienced editors respond to peer feedback. This research provides insights into the mechanisms underlying peer feedback in online communities and practical guidance to design more effective peer feedback systems. Copyrighteffective peer feedback systems. Copyright
Bibtextype inproceedings  +
Doi 10.1145/2470654.2481311  +
Has author Haiping Zhu + , Zhang A. + , He J. + , Kraut R.E. + , Aniket Kittur +
Has extra keyword Feedback type + , Field experiment + , On-line communities + , Peer feedback + , Practical guidance + , Social feedbacks + , Wikipedia + , Human-computer interaction + , Human engineering + , Online systems + , Websites + , Feedback +
Has keyword Field experiment + , Online community + , Peer feedback + , Wikipedia +
Isbn 9781450318990  +
Language English +
Number of citations by publication 0  +
Number of references by publication 0  +
Pages 2253–2262  +
Published in Conference on Human Factors in Computing Systems - Proceedings +
Title Effects of peer feedback on contribution: A field experiment in Wikipedia +
Type conference paper  +
Year 2013 +
Creation dateThis property is a special property in this wiki. 7 November 2014 13:57:41  +
Categories Publications without license parameter  + , Publications without remote mirror parameter  + , Publications without archive mirror parameter  + , Publications without paywall mirror parameter  + , Conference papers  + , Publications without references parameter  + , Publications  +
Modification dateThis property is a special property in this wiki. 7 November 2014 13:57:41  +
DateThis property is a special property in this wiki. 2013  +
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