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Don't bite the newbies: how reverts affect the quantity and quality of Wikipedia work
Abstract Reverts are important to maintaining the qReverts are important to maintaining the quality of Wikipedia. They fix mistakes, repair vandalism, and help enforce policy. However, reverts can also be damaging, especially to the aspiring editor whose work they destroy. In this research we analyze 400,000 Wikipedia revisions to understand the effect that reverts had on editors. We seek to understand the extent to which they demotivate users, reducing the workforce of contributors, versus the extent to which they help users improve as encyclopedia editors. Overall we find that reverts are powerfully demotivating, but that their net influence is that more quality work is done in Wikipedia as a result of reverts than is lost by chasing editors away. However, we identify key conditions – most specifically new editors being reverted by much more experienced editors – under which reverts are particularly damaging. We propose that reducing the damage from reverts might be one effective path for Wikipedia to solve the newcomer retention problem.a to solve the newcomer retention problem.
Abstractsub Reverts are important to maintaining the qReverts are important to maintaining the quality of Wikipedia. They fix mistakes, repair vandalism, and help enforce policy. However, reverts can also be damaging, especially to the aspiring editor whose work they destroy. In this research we analyze 400,000 Wikipedia revisions to understand the effect that reverts had on editors. We seek to understand the extent to which they demotivate users, reducing the workforce of contributors, versus the extent to which they help users improve as encyclopedia editors. Overall we find that reverts are powerfully demotivating, but that their net influence is that more quality work is done in Wikipedia as a result of reverts than is lost by chasing editors away. However, we identify key conditions – most specifically new editors being reverted by much more experienced editors – under which reverts are particularly damaging. We propose that reducing the damage from reverts might be one effective path for Wikipedia to solve the newcomer retention problem.a to solve the newcomer retention problem.
Bibtextype inproceedings  +
Doi 10.1145/2038558.2038585  +
Has author Aaron Halfaker + , Aniket Kittur + , John Riedl +
Has extra keyword Editor retention +
Has keyword WikiWork + , Wikipedia + , Experience + , Motivation + , Productivity + , Quality + , Revert +
Has remote mirror http://grouplens.org/node/473  +
Isbn 978-1-4503-0909-7  +
Language English +
Number of citations by publication 2  +
Number of references by publication 0  +
Pages 163-172  +
Peer-reviewed Yes  +
Published in WikiSym +
Title Don't bite the newbies: how reverts affect the quantity and quality of Wikipedia work +
Type conference paper  +
Year 2011 +
Creation dateThis property is a special property in this wiki. 28 April 2012 16:57:55  +
Categories Duplicate publication  + , Publications without license parameter  + , Publications without archive mirror parameter  + , Publications without paywall mirror parameter  + , Conference papers  + , Publications without references parameter  + , Publications  +
Modification dateThis property is a special property in this wiki. 3 July 2012 15:08:59  +
DateThis property is a special property in this wiki. 2011  +
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Making Peripheral Participation Legitimate: Reader Engagement Experiments in Wikipedia + , The Rise and Decline of an Open Collaboration System: How Wikipedia's Reaction to Sudden Popularity is Causing its Decline + Has reference
Don't bite the newbies: how reverts affect the quantity and quality of Wikipedia work + Title
 

 

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