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Breaking the Knowledge Acquisition Bottleneck through Conversational Knowledge Management
Abstract Much of today’s organizational knowledge sMuch of today’s organizational knowledge still exists outside of formal information repositories and often only in people’s heads. While organizations are eager to capture this knowledge, existing acquisition methods are not up to the task. Neither traditional artificial intelligence-based approaches nor more recent, less-structured knowledge management techniques have overcome the knowledge acquisition challenges. This article investigates knowledge acquisition bottlenecks and proposes the use of collaborative, conversational knowledge management to remove them. The article demonstrates the opportunity for more effective knowledge acquisition through the application of the principles of Bazaar style, open-source development. The article introduces wikis as software that enables this type of knowledge acquisition. It empirically analyzes the Wikipedia to produce evidence for the feasibility and effectiveness of the proposed approach.nd effectiveness of the proposed approach.
Abstractsub Much of today’s organizational knowledge sMuch of today’s organizational knowledge still exists outside of formal information repositories and often only in people’s heads. While organizations are eager to capture this knowledge, existing acquisition methods are not up to the task. Neither traditional artificial intelligence-based approaches nor more recent, less-structured knowledge management techniques have overcome the knowledge acquisition challenges. This article investigates knowledge acquisition bottlenecks and proposes the use of collaborative, conversational knowledge management to remove them. The article demonstrates the opportunity for more effective knowledge acquisition through the application of the principles of Bazaar style, open-source development. The article introduces wikis as software that enables this type of knowledge acquisition. It empirically analyzes the Wikipedia to produce evidence for the feasibility and effectiveness of the proposed approach.nd effectiveness of the proposed approach.
Bibtextype article  +
Has author Christian Wagner +
Has keyword Knowledge acquisition; knowledge artifacts; knowledge management; open source development; wiki +
Has remote mirror http://www.ehealthstrategies.com/files/knowledge_acquisition.pdf  +
Number of citations by publication 1  +
Number of references by publication 0  +
Pages 1  +
Peer-reviewed Yes  +
Published in Information Resources Management Journal , Issue 1 +
Title Breaking the Knowledge Acquisition Bottleneck through Conversational Knowledge Management +
Type journal article  +
Volume 19  +
Year 2006 +
Creation dateThis property is a special property in this wiki. 20 September 2014 16:56:46  +
Categories Publications without language parameter  + , Publications without license parameter  + , Publications without DOI parameter  + , Publications without archive mirror parameter  + , Publications without paywall mirror parameter  + , Journal articles  + , Publications without references parameter  + , Publications  +
Modification dateThis property is a special property in this wiki. 20 September 2014 16:56:46  +
DateThis property is a special property in this wiki. 2006  +
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