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Answer reliability on Q&A sites
Abstract Similar to other Web 2.0 platforms, user-cSimilar to other Web 2.0 platforms, user-created content on question answering (Q&A) sites raises concerns about information quality. However, it is possible that some of these sites provide accurate information while others do not. This paper evaluates and compares answer reliability on four Q&A sites. Content analysis of 1,522 transactions from Yahoo! Answers, Wiki Answers, Askville, and the Wikipedia Reference Desk, reveals significant differences in answer quality among these sites. The most popular Q&A site (that attracts the largest numbers of users, questions, and answers) provides the least accurate, complete, and verifiable information.ate, complete, and verifiable information.
Abstractsub Similar to other Web 2.0 platforms, user-cSimilar to other Web 2.0 platforms, user-created content on question answering (Q&A) sites raises concerns about information quality. However, it is possible that some of these sites provide accurate information while others do not. This paper evaluates and compares answer reliability on four Q&A sites. Content analysis of 1,522 transactions from Yahoo! Answers, Wiki Answers, Askville, and the Wikipedia Reference Desk, reveals significant differences in answer quality among these sites. The most popular Q&A site (that attracts the largest numbers of users, questions, and answers) provides the least accurate, complete, and verifiable information.ate, complete, and verifiable information.
Bibtextype inproceedings  +
Has author Pnina Shachaf +
Has extra keyword Askville + , CQA + , Crowd sourcing + , Q and A sites + , Social reference + , Web 2.0 + , WikiAnswers + , Wikipedia + , Yahoo! Answers + , Image quality + , Information systems + , Websites + , Web services +
Has keyword Askville + , CQA + , Crowd sourcing + , Q and A sites + , Quality + , Social reference + , Web 2.0 + , WikiAnswers + , Wikipedia Reference Desk + , Yahoo! Answers +
Isbn 9781617389528  +
Language English +
Number of citations by publication 0  +
Number of references by publication 0  +
Pages 4575–4582  +
Published in 16th Americas Conference on Information Systems 2010, AMCIS 2010 +
Title Answer reliability on Q&A sites +
Type conference paper  +
Volume 6  +
Year 2010 +
Creation dateThis property is a special property in this wiki. 6 November 2014 17:20:16  +
Categories Publications without license parameter  + , Publications without DOI parameter  + , Publications without remote mirror parameter  + , Publications without archive mirror parameter  + , Publications without paywall mirror parameter  + , Conference papers  + , Publications without references parameter  + , Publications  +
Modification dateThis property is a special property in this wiki. 6 November 2014 17:20:16  +
DateThis property is a special property in this wiki. 2010  +
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