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Adoption of web based collaboration tools in the enterprise: Challenges and opportunities
Abstract Many organisations nowadays are constantlyMany organisations nowadays are constantly seeking ways to improve their competitive edge and remain profitable. Organisations use new technology as a strategic tool which help create new ways of satisfying customer needs and working practices. Developments in internet technologies have led to the growing dependence on web-based technologies and more recently, collaboration software platforms. In spite of the vast amount of literature which describes the benefits organisations may reap through the use of these technologies, there is also skepticism regarding the adoption of these tools. This paper takes a critical look at the adoption of collaboration tools, focusing on social media, in the enterprise especially looking at the reason for skepticism in adopting these tools. Through surveys carried out amongst users of social media and case studies, the research looks at the value adding capabilities of social media in business, the challenges and opportunities, and adoption issues.es and opportunities, and adoption issues.
Abstractsub Many organisations nowadays are constantlyMany organisations nowadays are constantly seeking ways to improve their competitive edge and remain profitable. Organisations use new technology as a strategic tool which help create new ways of satisfying customer needs and working practices. Developments in internet technologies have led to the growing dependence on web-based technologies and more recently, collaboration software platforms. In spite of the vast amount of literature which describes the benefits organisations may reap through the use of these technologies, there is also skepticism regarding the adoption of these tools. This paper takes a critical look at the adoption of collaboration tools, focusing on social media, in the enterprise especially looking at the reason for skepticism in adopting these tools. Through surveys carried out amongst users of social media and case studies, the research looks at the value adding capabilities of social media in business, the challenges and opportunities, and adoption issues.es and opportunities, and adoption issues.
Bibtextype inproceedings  +
Doi 10.1109/CTIT.2009.5423111  +
Has author Onyechi G.C. + , Abeysinghe G. +
Has extra keyword Collaboration software + , Collaboration Tool + , Competitive edges + , Customer need + , Internet technology + , New technologies + , Social media + , Social networking + , Strategic tool + , Web-based collaboration + , Web-based technologies + , Working practices + , Information technology + , Internet + , Profitability + , Societies and institutions + , Strategic planning + , Social networking (online) +
Has keyword Blogs + , Collaboration + , Social media + , Social networking + , Wiki +
Isbn 9781424457557  +
Language English +
Number of citations by publication 0  +
Number of references by publication 0  +
Pages 219–224  +
Published in Proceedings of the 2009 International Conference on the Current Trends in Information Technology, CTIT 2009 +
Title Adoption of web based collaboration tools in the enterprise: Challenges and opportunities +
Type conference paper  +
Year 2009 +
Creation dateThis property is a special property in this wiki. 6 November 2014 17:52:17  +
Categories Publications without license parameter  + , Publications without remote mirror parameter  + , Publications without archive mirror parameter  + , Publications without paywall mirror parameter  + , Conference papers  + , Publications without references parameter  + , Publications  +
Modification dateThis property is a special property in this wiki. 6 November 2014 17:52:17  +
DateThis property is a special property in this wiki. 2009  +
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