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A comparative analysis of the usage and infusion of wiki and non-wiki-based knowledge management systems
Abstract Antecedents of adoption and diffusion in tAntecedents of adoption and diffusion in time-honored models such as the technology acceptance model and innovation diffusion theory may not provide sufficient measures for newer Web 2.0 technologies such as wikis. This research examines two potential extensions to the basic tenets of user acceptance: reciprocity expectation and personal innovativeness in information technology (IT). The research also examines an advancing technology: wiki technology-based knowledge management systems. Based on the results of an online survey, partial least squares analysis is used to evaluate the proposed model and provide comparative results for traditional knowledge management systems and wikis. Of the 170 respondents, 46 indicated wiki-based systems as their primary knowledge management system, while 124 indicated non-wiki-based systems as the primary system. The results indicate the set of factors influencing usage are different than the factors influencing infusion. Further, non-wiki-based versus newer wiki-based knowledge management systems have different sets of factors affecting usage and infusion. Both extensions to the base model have a greater impact on wiki-based systems as opposed to non-wiki-based systems. Reciprocity expectation was found to have a contradictory significant negative influence on infusion of wikis. Additionally, personal innovativeness in IT moderates the usage and infusion of wikis more so than for traditional knowledge management systems. These results support a more robust model for analyzing the utilization of such technologies.zing the utilization of such technologies.
Abstractsub Antecedents of adoption and diffusion in tAntecedents of adoption and diffusion in time-honored models such as the technology acceptance model and innovation diffusion theory may not provide sufficient measures for newer Web 2.0 technologies such as wikis. This research examines two potential extensions to the basic tenets of user acceptance: reciprocity expectation and personal innovativeness in information technology (IT). The research also examines an advancing technology: wiki technology-based knowledge management systems. Based on the results of an online survey, partial least squares analysis is used to evaluate the proposed model and provide comparative results for traditional knowledge management systems and wikis. Of the 170 respondents, 46 indicated wiki-based systems as their primary knowledge management system, while 124 indicated non-wiki-based systems as the primary system. The results indicate the set of factors influencing usage are different than the factors influencing infusion. Further, non-wiki-based versus newer wiki-based knowledge management systems have different sets of factors affecting usage and infusion. Both extensions to the base model have a greater impact on wiki-based systems as opposed to non-wiki-based systems. Reciprocity expectation was found to have a contradictory significant negative influence on infusion of wikis. Additionally, personal innovativeness in IT moderates the usage and infusion of wikis more so than for traditional knowledge management systems. These results support a more robust model for analyzing the utilization of such technologies.zing the utilization of such technologies.
Bibtextype misc  +
Citeulike 8423672  +
Doi 10.1007/s10799-010-0079-9  +
Has author Andrea Hester +
Language English +
Number of citations by publication 0  +
Number of references by publication 0  +
Pages 1-21  +
Title A comparative analysis of the usage and infusion of wiki and non-wiki-based knowledge management systems +
Type unknown  +
Year 2010 +
Creation dateThis property is a special property in this wiki. 28 January 2012 21:04:58  +
Categories Publications without published in parameter  + , Publications without keywords parameter  + , Publications without license parameter  + , Publications without remote mirror parameter  + , Publications without archive mirror parameter  + , Publications without paywall mirror parameter  + , Publications without references parameter  + , Publications  +
Modification dateThis property is a special property in this wiki. 6 February 2012 20:48:21  +
DateThis property is a special property in this wiki. 2010  +
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A comparative analysis of the usage and infusion of wiki and non-wiki-based knowledge management systems + Title
 

 

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