Raymond Patterson

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Raymond Patterson is an author.

Publications

Only those publications related to wikis are shown here.
Title Keyword(s) Published in Language DateThis property is a special property in this wiki. Abstract R C
Information Quality in Wikipedia: The Effects of Group Composition and Task Conflict Co-authorship
Cognitive diversity
Collaboration
Community-Based Production
Group Composition
Information quality
Task Conflict
Wikipedia
J. Manage. Inf. Syst. English 2011 0 2
Information quality in wikipedia: The effects of group composition and task conflict Co-authorship
Cognitive diversity
Collaboration
Community-based production
Group composition
Information quality
Task conflict
Wikipedia
Journal of Management Information Systems English 2011 The success of Wikipedia demonstrates that self-organizing production communities can produce high-quality information-based products. Research on Wikipedia has proceeded largely atheoretically, focusing on (1) the diversity in members' knowledge bases as a determinant of Wikipedia's content quality, (2) the task-related conflicts that occur during the collaborative authoring process, and (3) the different roles members play in Wikipedia. We develop a theoretical model that explains how these three factors interact to determine the quality of Wikipedia articles. The results from the empirical study of 96 Wikipedia articles suggest that (1) diversity should be encouraged, as the creative abrasion that is generated when cognitively diverse members engage in task-related conflict leads to higher-quality articles, (2) task conflict should be managed, as conflict-notwithstanding its contribution to creative abrasion-can negatively affect group output, and (3) groups should maintain a balance of both administrative- and content-oriented members, as both contribute to the collaborative process. © 2011 M.E. Sharpe, Inc. 0 2
Wiki Deployment in Corporate Settings. IEEE Technology \& Society Magazine 2009 The article explores the deployment of Wikipedia, an online encyclopedia in corporate set up. The authors found that the medium emerged as powerful collaborative technology. They determined in corporate setting it was used for variety of purposes, such as from portals, to project management and knowledge-base creation. They also examined that regularly attract users who are primarily persuaded by making work easier and helping the organization achieve its goals, while social reputation did not seem to a significant motivational aspect. 0 0
Wisdom of the Crowds: Decentralized Knowledge Construction in Wikipedia Wikipedia
Wisdom of the Crowds
Collective intelligence
Information quality
16th Annual Workshop on Information Technologies & Systems (WITS) 2006 Recently, Nature published an article comparing the quality of Wikipedia articles to those of Encyclopedia Britannica (Giles 2005). The article, which gained much public attention, provides evidence for Wikipedia quality, but does not provide an explanation of the underlying source of that quality. Wikipedia, and wikis in general, aggregate information from a large and diverse author-base, where authors are free to modify any article. Building upon Surowiecki's (2005) Wisdom of Crowds, we develop a model of the factors that determine wiki content quality. In an empirical study of Wikipedia, we find strong support for our model. Our results indicate that increasing size and diversity of the author-base improves content quality. We conclude by highlighting implications for system design and suggesting avenues for future research. 0 0
An analysis of Open Content Systems 15th Workshop on Information Technology and Systems, WITS 2005 English 2005 Traditionally, content in organizational Knowledge Bases is created in a highly centralized manner to ensure quality. In Open Content Systems (OCS), on the other hand, content is generated in a distributed and decentralized manner. The most notable examples of OCS are Slashdot, the technology news portal, and Wikipedia, an online encyclopedia. The advantage of such systems is the speed in which content is accumulated, while the risk of open content systems is the lack of traditional quality control mechanisms. The purpose of this paper is to examine the processes that enable an open content system (OCS) to function effectively. We conduct a survey of existing open content systems, and analyze the interplay between the technology underlying OCS, the user community who is responsible for content generation, and the types of content managed by the OCS systems. Our analysis identifies specific settings where open content systems are likely to thrive. 0 0