Groupware

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groupware is included as keyword or extra keyword in 0 datasets, 0 tools and 46 publications.

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Title Author(s) Published in Language DateThis property is a special property in this wiki. Abstract R C
The ReqWiki approach for collaborative software requirements engineering with integrated text analysis support Bahar Sateli
Angius E.
René Witte
Proceedings - International Computer Software and Applications Conference English 2013 The requirements engineering phase within a software project is a heavily knowledge-driven, collaborative process that typically involves the analysis and creation of a large number of textual artifacts. We know that requirements engineering has a large impact on the success of a project, yet sophisticated tool support, especially for small to mid-size enterprises, is still lacking. We present Reqwiki, a novel open source web-based approach based on a semantic wiki that includes natural language processing (NLP) assistants, which work collaboratively with humans on the requirements specification documents. We evaluated Reqwiki with a number of software engineers to investigate the impact of our novel semantic support on software requirements engineering. Our user studies prove that (i) software engineers unfamiliar with NLP can easily leverage these assistants and (ii) semantic assistants can help to significantly improve the quality of requirements specifications. 0 0
The use of online collaborative writing tools by technical communication practitioners and students Behles J. Technical Communication English 2013 Purpose: This study investigated technical communication practitioners' and students' use of online collaborative writing tools (OCWTs), as well as their opinions about these tools. This family of tools includes wikis, online word processors, learning management systems (LMSs), and other collaborative tools. The data gathered were used to illustrate these tools' value to practitioners, as well as provide educators with recommendations about which tools to teach students. Method: Surveys were deployed to technical communication practitioners and students; each group had its own survey. The surveys gathered quantitative and qualitative data. The qualitative data were analyzed through a coding system. Results: Roughly 85% of both groups used OCWTs; however, practitioners used them daily while students used them only weekly. Practitioners primarily used tools chosen by their companies, and their most-used tools were Microsoft SharePoint, Google Docs, and company intranet. Students were features driven, and their mostused tools were Google Docs, PBWorks (formerly PBWiki), and Blackboard. Both groups had positive opinions overall about OCWTs. Conclusion: Technical communication practitioners appear to be using these tools often in the workplace, and several OCWTs appear to have become standards. These tools seem to hold value for practitioners, who use them for a wide variety of collaborative tasks. Technical communication students and educators should be aware of the OCWTs and collaborative tasks found in industry so that students can learn them. These tools include wikis, online word processors, and SharePoint (or something similar, such as an LMS). Finally, some tasks that practitioners perform (single sourcing, project management, and so forth) appear unfamiliar to students- it would be beneficial if students learned to perform these tasks in the classroom. 0 0
Exploring appropriation of enterprise wikis: A multiple-case study Stocker A.
Richter A.
Hoefler P.
Tochtermann K.
Computer-Supported Cooperative Work English 2012 The purpose of this paper is to provide both application-oriented researchers and practitioners with detailed insights into conception, implementation, and utilization of intraorganizational wikis to support knowledge management and group work. Firstly, we report on three case studies and describe how wikis have been appropriated in the context of a concrete practice. Our study reveals that the wikis have been used as Knowledge Base, Encyclopedia and Support Base, respectively.We present the identified practices as a result of the wiki appropriation process and argue that due to their open and flexible nature these wikis have been appropriated according to the users' needs. Our contribution helps to understand how platforms support working practices that have not been supported by groupware before, or at least not in the same way. Secondly, three detailed implementation reports uncover many aspects of wiki projects, e.g., different viewpoints of managers and users, an investigation of other sources containing business-relevant information, and perceived obstacles to wiki projects. In this context, our study generates a series of lessons learned for people who intend to implement wikis in their own organizations, including the awareness of usage potential, the need for additional managerial support, and clear communication strategies to promote wiki usage. 0 0
ReqWiki: A semantic system for collaborative software requirements engineering Bahar Sateli
Rajivelu S.S.
Angius E.
René Witte
WikiSym 2012 English 2012 The requirements engineering phase within a software project is a heavily knowledge-driven, collaborative process that typically involves the analysis and creation of a large number of textual artifacts. We know that requirements engineering has a large impact on the success of a project, yet sophisticated tool support, especially for small to mid-size enterprises, is still lacking. We present ReqWiki, a novel open source web-based approach based on a semantic wiki that includes Natural Language Processing (NLP) assistants, which work collaboratively with humans on the requirements specification documents. 0 0
Wikis as the knowledge management tools in organizations Pashaeizad H. Information Sciences and Technology Persian 2012 In an attempt to enhance knowledge, firms and corporations have been overwhelmed with assorted methods for retaining employee wisdom. To pay attention to the benefits of a successful knowledge management program can help create competitive advantage. Therefore, numerous knowledge management solutions have been developed and implemented. Some of these knowledge management initiatives provide a means to accumulate, organize, and access the firm's most essential asset. With the advent and spread of information and communication technologies, especially Internet, social software and communication tools has risen to the challenge of capturing knowledge with a variety of methods. One of these tools is wiki that provides a new way of collaboration and knowledge sharing. Wiki is a software that allows users to work collectively on a web-based knowledge base. This paper reviews the role of wikis in knowledge creation and management. 0 0
Defining ontology by using users collaboration on social media Kamran S.
Crestani F.
English 2011 This novel method is proposed for building a reliable ontology around specific concepts, by using the immense potential of active volunteering collaboration of detected knowledgeable users on social media. Copyright 2011 ACM. 0 0
Integrating Twitter into wiki to support informal awareness Xuan Zhao
Wenpeng Xiao
Changyan Chi
Min Yang
English 2011 In the current study, we explored Twitter as a useful and practical extension to a wiki-based collaborative work space. A two-week experiment and a survey study shed some light on the potential benefits of integrating Twitter, or other existing social networking tools with a formal collaborative work space in encouraging meta-data level communication and promoting informal awareness. Copyright 2011 ACM. 0 0
Methodologies for using social media collaborative work systems Solomon B.S.
Duce D.
Harrison R.
2011 1st International Workshop on Requirements Engineering for Social Computing, RESC'11 English 2011 This paper proposes a new categorization of Social Media Collaborative Work (SMCW) systems and discusses methodologies for the use of SMCW systems. Popular Social Media systems such as Facebook, Wikipedia, Skype and Twitter can be seen as an evolution of systems for Computer Supported Cooperative Work. We are witnessing a renaissance in collaborative work that may overcome the many limitations of Computer Supported Cooperative Work. Furthermore large scale Social Media interactions provide an example of human self-motivation to accomplish collaborative work. System users are keen to adopt such technology, but we currently lack methodologies for using Social Media for Collaborative Work. We are conducting empirical studies to identify, determine, evaluate and develop such methodologies. In this paper we propose a categorization of Social Media for Collaborative Work and discuss requirements for Collaborative Work systems. 0 0
Wiki as business application platform: The MES showcase Christoph Sauer WikiSym 2011 Conference Proceedings - 7th Annual International Symposium on Wikis and Open Collaboration English 2011 This presentation shows the business application suite mHub that implements the core components of a manufacturing execution system (MES) purely with a specially developed application wiki distribution. The novelty of the application wiki is its "wiki as business application platform" approach, that abstracts all necessary technologies to implement the solution within the edit page area. Other than application wikis targeted for end users, that merely serve as query interfaces to existing business applications, this application wiki enables developers to script every aspect of the application domain within the wiki itself. 0 0
WikiDev 2.0: Facilitating software development teams Fokaefs M.
Brendan Tansey
Veselin Ganev
Bauer K.
Eleni Stroulia
Proceedings of the European Conference on Software Maintenance and Reengineering, CSMR English 2011 Software development is fundamentally a collaborative task. Developers, sometimes geographically distributed, collectively work on different parts of a project. The challenge of ensuring that their contributions consistently build on one another is a major concern for collaborative development and implies concerns with effective communication, task administration and exchange of documents and information concerning the project. In this demo, we present WikiDev 2.0, a lightweight wiki-based tool suite that enhances collaboration within software development teams. WikiDev 2.0 integrates information from multiple development tools and displays the results through its wikibased front-end. The tool also offers several analysis techniques and visualizations that improve the project-status awareness of the team. 0 0
"What I know is...": Establishing credibility on wikipedia talk pages Meghan Oxley
Morgan J.T.
Mark Zachry
Brian Hutchinson
WikiSym 2010 English 2010 This poster presents a new theoretical framework and research method for studying the relationship between specific types of authority claims and the attempts of contributors to establish credibility in online, collaborative environments. We describe a content analysis method for coding authority claims based on linguistic and rhetorical cues in naturally occurring, text-based discourse. We present results from a preliminary analysis of a sample of Wikipedia talk page discussions focused on recent news events. This method provides a novel framework for capturing and understanding these persuasion-oriented behaviors, and shows potential as a tool for online communication research, including automated text analysis using trained natural language processing systems. 0 0
Determinants of Wikipedia quality: the roles of global and local contribution inequality Ofer Arazy
Oded Nov
English 2010 The success of Wikipedia and the relative high quality of its articles seem to contradict conventional wisdom. Recent studies have begun shedding light on the processes contributing to Wikipedia's success, highlighting the role of coordination and contribution inequality. In this study, we expand on these works in two ways. First, we make a distinction between global (Wikipedia-wide) and local (article-specific) inequality and investigate both constructs. Second, we explore both direct and indirect effects of these inequalities, exposing the intricate relationships between global inequality, local inequality, coordination, and article quality. We tested our hypotheses on a sample of a Wikipedia articles using structural equation modeling and found that global inequality exerts significant positive impact on article quality, while the effect of local inequality is indirect and is mediated by coordination 0 1
Egalitarians at the gate: One-sided gatekeeping practices in social media Brian Keegan
Darren Gergle
English 2010 Although Wikipedia has increasingly attracted attention for its in-depth and timely coverage of breaking news stories, the social dynamics of how Wikipedia editors process breaking news items has not been systematically examined. Through a 3-month study of 161 deliberations over whether a news item should appear on Wikipedia's front page, we demonstrate that elite users fulfill a unique gatekeeping role that permits them to leverage their community position to block the promotion of inappropriate items. However, these elite users are unable to promote their supported news items more effectively than other types of editors. These findings suggest that "one-sided gatekeeping" may reflect a crucial stasis in social media where the community has to balance the experience of its elite users while encouraging contributions from non-elite users. Copyright 2010 ACM. 0 1
Eliciting and focusing geographic volunteer work Reid Priedhorsky
Masli M.
Loren Terveen
English 2010 Open content communities such as wikis derive their value from the work done by users. However, a key challenge is to elicit work that is sufficient and focused where needed. We address this challenge in a geographic open content community, the Cyclopath bicycle route finding system. We devised two techniques to elicit and focus user work, one using familiarity to direct work opportunities and another visually highlighting them. We conducted a field experiment, finding that (a) the techniques succeeded in eliciting user work, (b) the distribution of work across users was highly unequal, and (c) user work benefitted the community (reducing the length of the average computed route by 1 kilometer). Copyright 2010 ACM. 0 0
From forums to wikis: Perspectives on tools for collaboration Kear K.
Woodthorpe J.
Robertson S.
Hutchison M.
Internet and Higher Education English 2010 Web 2.0 communication tools have considerable promise for supporting collaborative learning. But there is a need for research examining learners' and teachers' experiences of the newer communication tools, such as wikis, in comparison with well-established tools, such as discussion forums. This paper reports on an initiative where distance learners used an in-house wiki for online tutorials which had previously taken place via forums. The perspectives of students and tutors on this experience were gathered via an online questionnaire to students and unstructured online feedback from tutors. Some students and tutors felt that the wiki was better than a forum for collaborating on shared documents. However, at that stage in the wiki's development it was found to be more difficult to use than a forum, and slower. Some tutors found the wiki to be too slow to use effectively. These findings highlight the importance of good usability in collaborative software. The research also revealed that some students were uncomfortable with the prospect of editing each others' work in the wiki. They had concerns related to ownership of contributions. This finding relates to the concept of 'sociability' in relation to online communication. The research therefore identifies both usability and sociability as key requirements for Web 2.0 communication tools. © 2010 Elsevier Inc. All rights reserved. 0 0
Negotiating with angry mastodons: The Wikipedia policy environment as genre ecology Morgan J.T.
Mark Zachry
Proceedings of the 16th ACM International Conference on Supporting Group Work, GROUP'10 English 2010 Groups collaborating in online spaces on complex, extended projects develop behavioral conventions and agreed-upon practices to structure and regulate their interactions and work. Collaborators on Wikipedia have developed a multi-tiered policy environment to document a set of evolving principles, processes, and rules to facilitate productive group collaboration. Previous quantitative studies have noted this hierarchical structure, but have evaluated the policy environment as a singular entity rather than investigating potential differences between the three main regulatory genres that enable it. These studies also excluded essays, the least official regulatory genre, from their analyses. We perform a comparative content analysis of all three genres (policies, guidelines, and essays) and demonstrate that they focus on different areas of community regulation. Drawing on the theory of genre ecologies we discuss the possible role of unofficial genres such as essays in articulating and regulating work practices in online, organized collaborative work. 0 1
On the "localness" of user-generated content Hecht B.J.
Darren Gergle
English 2010 The "localness" of participation in repositories of user-generated content (UGC) with geospatial components has been cited as one of UGC's greatest benefits. However, the degree of localness in major UGC repositories such as Flickr and Wikipedia has never been examined. We show that over 50 percent of Flickr users contribute local information on average, and over 45 percent of Flickr photos are local to the photographer. Across four language editions of Wikipedia, however, we find that participation is less local. We introduce the spatial content production model (SCPM) as a possible factor in the localness of UGC, and discuss other theoretical and applied implications. Copyright 2010 ACM. 0 0
Statistical measure of quality in Wikipedia Sara Javanmardi
Cristina Lopes
SOMA English 2010 0 2
The work of sustaining order in wikipedia: The banning of a vandal Geiger R.S.
David Ribes
English 2010 In this paper, we examine the social roles of software tools in the English-language Wikipedia, specifically focusing on autonomous editing programs and assisted editing tools. This qualitative research builds on recent research in which we quantitatively demonstrate the growing prevalence of such software in recent years. Using trace ethnography, we show how these often-unofficial technologies have fundamentally transformed the nature of editing and administration in Wikipedia. Specifically, we analyze "vandal fighting" as an epistemic process of distributed cognition, highlighting the role of non-human actors in enabling a decentralized activity of collective intelligence. In all, this case shows that software programs are used for more than enforcing policies and standards. These tools enable coordinated yet decentralized action, independent of the specific norms currently in force. Copyright 2010 ACM. 0 4
Augmented social cognition: Using social web technology to enhance the ability of groups to remember, think, and reason Chi E.H. SIGMOD-PODS'09 - Proceedings of the International Conference on Management of Data and 28th Symposium on Principles of Database Systems English 2009 We are experiencing a new Social Web, where people share, communicate, commiserate, and conflict with each other. As evidenced by systems like Wikipedia, twitter, and delicious.com, these environments are turning people into social information foragers and sharers. Groups interact to resolve conflicts and jointly make sense of topic areas from "Obama vs. Clinton" to "Islam." PARC's Augmented Social Cognition researchers -- who come from cognitive psychology, computer science, HCI, CSCW, and other disciplines -- focus on understanding how to "enhance a group of people's ability to remember, think, and reason". Through Social Web systems like social bookmarking sites, blogs, Wikis, and more, we can finally study, in detail, these types of enhancements on a very large scale. Here we summarize recent work and early findings such as: (1) how conflict and coordination have played out in Wikipedia, and how social transparency might affect reader trust; (2) how decreasing interaction costs might change participation in social tagging systems; and (3) how computation can help organize usergenerated content and metadata. 0 0
Formalization and community investment in wikipedia's regulating texts: The role of essays Morgan J.T.
Katie Derthick
Toni Ferro
Elly Searle
Mark Zachry
Travis Kriplean
SIGDOC'09 - Proceedings of the 27th ACM International Conference on Design of Communication English 2009 This poster presents ongoing research on how discursive and editing behaviors are regulated on Wikipedia by means of documented rules and practices. Our analysis focuses on three types of collaboratively-created policy document (policies, guidelines and essays), that have been formalized to different degrees and represent different degrees of community investment. We employ a content analysis methodology to explore how these regulating texts differ according to a) the aspects of editor behavior, content standards and community principles that they address, and b) how they are used by Wikipedians engaged in 'talk' page discussions to inform, persuade and coordinate with one another. 0 0
Wikis in the classroom: An agenda for studying collaborative writing in information systems research Menchen-Trevino E.
Jha S.
Pathak M.
Papagari Sangareddy S.R.
Seo D.
Ye C.
15th Americas Conference on Information Systems 2009, AMCIS 2009 English 2009 This paper proposes a research agenda for a relatively new area of research in information systems: wikis in collaborative writing. We introduce wikis and the concept of collaborative writing using four different educational cases of wiki-usage for collaborative writing in the classroom setting. Eight research questions are suggested related to this area of research. We propose that Adaptive Structuration Theory (AST) is a useful theoretical framework to study these questions. The paper suggests the importance of this new area of research through four case studies and identifying research questions that need to be addressed using the AST framework and suggesting implications for educational practice. 0 0
A wiki instance in the enterprise: Opportunities, concerns and reality Catalina Danis
David Singer
English 2008 We describe the design and deployment of a wiki-based application that supports yearly planning work by members of a globally distributed, 900-member research organization. The goal of the ResearchWiki is to enable greater transparency in the work of the organization and to provide a basis for broader collaboration among researchers. We motivate the design based on results from 40 interviews and discuss two cycles of usage of the ResearchWiki based on analyses of logs and an additional 20 interviews. We conclude with a discussion of the interplay of technology, work practice and organizational change and with design recommendations. Copyright 2008 ACM. 0 0
Applying Web 2.0 design principles in the design of cooperative applications Pinkwart N. Lecture Notes in Computer Science English 2008 "Web 2.0" is a term frequently mentioned in media - apparently, applications such as Wikipedia, Social Network Services, Online Shops with integrated recommender systems, or Sharing Services like flickr, all of which rely on user's activities, contributions, and interactions as a central factor, are fascinating for the general public. This leads to a success of these systems that seemingly exceeds the impact of most "traditional" groupware applications that have emerged from CSCW research. This paper discusses differences and similarities between novel Web 2.0 tools and more traditional CSCW application in terms of technologies, system design and success factors. Based on this analysis, the design of the cooperative learning application LARGO is presented to illustrate how Web 2.0 success factors can be considered for the design of cooperative environments. 0 0
Articulations of wikiwork: Uncovering valued work in wikipedia through barnstars Travis Kriplean
Ivan Beschastnikh
David W. McDonald
English 2008 Successful online communities have complex cooperative arrangements, articulations of work, and integration practices. They require technical infrastructure to support a broad division of labor. Yet the research literature lacks empirical studies that detail which types of work are valued by participants in an online community. A content analysis of Wikipedia barnstars - personalized tokens of appreciation given to participants - reveals a wide range of valued work extending far beyond simple editing to include social support, administrative actions, and types of articulation work. Our analysis develops a theoretical lens for understanding how wiki software supports the creation of articulations of work. We give implications of our results for communities engaged in large-scale collaborations. Copyright 2008 ACM. 0 1
Can you ever trust a wiki? Impacting perceived trustworthiness in wikipedia Aniket Kittur
Bongwon Suh
Chi E.H.
English 2008 Wikipedia has become one of the most important information resources on the Web by promoting peer collaboration and enabling virtually anyone to edit anything. However, this mutability also leads many to distrust it as a reliable source of information. Although there have been many attempts at developing metrics to help users judge the trustworthiness of content, it is unknown how much impact such measures can have on a system that is perceived as inherently unstable. Here we examine whether a visualization that exposes hidden article information can impact readers' perceptions of trustworthiness in a wiki environment. Our results suggest that surfacing information relevant to the stability of the article and the patterns of editor behavior can have a significant impact on users' trust across a variety of page types. Copyright 2008 ACM. 0 0
Eduwiki: An effective teachers' knowledge management platform Yiping Zhou
Chaohua Gong
2008 International Conference on Wireless Communications, Networking and Mobile Computing, WiCOM 2008 English 2008 Wikis' simplicity and flexible nature have begun drawing the attention of teachers and educators, who realize that Wikis facilitate collaborative finding, buildng, and sharing of knowledge. Knowledge management can enable schools to evolve from bureaucracies forged during an industrial era to educational knowledge ecologies that are prepared to compete in a networked information-driven global society. Referred to the advantages of Wikis, the paper describes the needs analysis and architecture of Eduwiki, which focus on Wiki basic service, Personal space, Group space, Resource center and other mechanisms of Eduwiki. These mechanisms are effective when it is used as tools of monitoring and recording processes of teachers' work The paper also gives some practical evidences and they suggest that Eduwiki can be used as an effective tool for collaborative lessong-preparing. Also, the teachers' evaluations are the important reference standards for further improving availability of Eduwiki. 0 0
Harnessing the wisdom of crowds in wikipedia: Quality through coordination Aniket Kittur
Kraut R.E.
English 2008 Wikipedia's success is often attributed to the large numbers of contributors who improve the accuracy, completeness and clarity of articles while reducing bias. However, because of the coordination needed to write an article collaboratively, adding contributors is costly. We examined how the number of editors in Wikipedia and the coordination methods they use affect article quality. We distinguish between explicit coordination, in which editors plan the article through communication, and implicit coordination, in which a subset of editors structure the work by doing the majority of it. Adding more editors to an article improved article quality only when they used appropriate coordination techniques and was harmful when they did not. Implicit coordination through concentrating the work was more helpful when many editors contributed, but explicit coordination through communication was not. Both types of coordination improved quality more when an article was in a formative stage. These results demonstrate the critical importance of coordination in effectively harnessing the "wisdom of the crowd" in online production environments. Copyright 2008 ACM. 0 4
Implementing a system for collaborative search of local services Conde T.
Marcelino L.
Fonseca B.
Lecture Notes in Computer Science English 2008 The internet in the last few years has changed the way people interact with each other. In the past, users were just passive actors, consuming the information available on the web. Nowadays, their behavior is the opposite. With the so-called web 2.0, internet users became active agents and are now responsible for the creation of the content in web sites like MySpace, Wikipedia, YouTube, Yahoo! Answers and many more. Likewise, the way people buy a product or service has changed considerably. Thousands of online communities have been created on the internet, where users can share opinions and ideas about an electronic device, a medical service or a restaurant. An increasing number of consumers use this kind of online communities as information source before buying a product or service. This article describes a web system with the goal of creating an online community, where users could share their knowledge about local services, writing reviews and answering questions made by other members of the community regarding those services. The system will provide means for synchronous and asynchronous communication between users so that they can share their knowledge more easily. 0 0
Leadership in online creative collaboration Kurt Luther
Amy Bruckman
English 2008 Leadership plays a central role in the success of many forms of online creative collaboration, yet little is known about the challenges leaders must manage. In this paper, we report on a qualitative study of leadership in three online communities whose members collaborate over the Internet to create computer-animated movies called "collabs." Our results indicate that most collabs fail. Collab leaders face two major challenges. First, leaders must design collabora-tive projects. Second, leaders must manage artists during the collab production process. We contrast these challenges with the available empirical research on leadership in open-source software and Wikipedia, identifying four themes: originality, completion, subjectivity, and ownership. We conclude with broader implications for online creative col-laboration in its many forms. Copyright 2008 ACM. 0 0
Mopping up: Modeling wikipedia promotion decisions Moira Burke
Kraut R.
English 2008 This paper presents a model of the behavior of candidates for promotion to administrator status in Wikipedia. It uses a policy capture framework to highlight similarities and differences in the community's stated criteria for promotion decisions to those criteria actually correlated with promotion success. As promotions are determined by the consensus of dozens of voters with conflicting opinions and unwritten expectations, the results highlight the degree to which consensus is truly reached. The model is fast and easily computable on the fly, and thus could be applied as a self-evaluation tool for editors considering becoming administrators, as a dashboard for voters to view a nominee's relevant statistics, or as a tool to automatically search for likely future administrators. Implications for distributed consensus-building in online communities are discussed. Copyright 2008 ACM. 0 1
Realization of a collaboration system for everyone to develop and manage Kouichirou Eto
Masahiro Hamasaki
Nishimura T.
Synthesiology English 2008 To realize a new collaborative communication system, we propose qwikWeb which has a design philosophy based on communication patterns where a user can easily build a system that matches the group's activity. Adequacy and efficacy of this system were demonstrated by designing, implementing, operating, improving, and conducting analysis of operation data. 0 0
Social support for creativity and learning online Amy Bruckman Proceedings - 2nd IEEE International Conference on Digital Game and Intelligent Toy Enhanced Learning, DIGITEL 2008 English 2008 In the mid 1990s, we began to ask some hopeful questions about the potential of the Internet to empower the individual: Can users become creators of content, rather than merely recipients? What can people learn through working on personally meaningful projects and sharing them online? If content creation is to some degree democratized, does this have broader cultural or political implications? This enthusiasm faded a bit by the dot-com bust, and many began to wonder: will it be business-as-usual after all? But then it started happening. On Wikipedia, thousands of volunteers collaborate to create a shared resource that, while not without flaws, is astonishing in its breadth and speed of adaptation. Furthermore, the process of writing this resource is truly collaborative to a degree that should make any Computer-Supported Cooperative Work (CSCW) professional envious. On sites like deviantART and Newgrounds, people collaborate on original art projects and animations. On MySpace, teens create their own web pages, sharing snippets of html and expressing themselves in a quintessentially teenage fashion. Blogs written by ordinary citizens have become influential in politics and culture, almost just as envisioned by science fiction writer Orson Scott Card. Peer production of content, it seems, has arrived. What has made this explosion of creativity possible is not better tools for production (though those help), but rather social contexts for sharing those products with others. The easy availability of an audience motivates people to create. In this paper, I'll review the history of peer production of content on the Internet, and present current research in the Electronic Learning Communities (ELC) Lab at Georgia Tech that aims to help support this phenomenon. Drawing on work in the fields of online community design, CSCW, and computer-supported cooperative learning, I'll discuss how we can design Internet-based environments conducive to creativity, collaboration, and learning. 0 0
The computational geowiki: What, why, and how Reid Priedhorsky
Loren Terveen
English 2008 Google Maps and its spin-offs are highly successful, but they have a major limitation: users see only pictures of geographic data. These data are inaccessible except by limited vendor-defined APIs, and associated user data are weakly linked to them. But some applications require access, specifically geowikis and computational geowikis. We present the design and implementation of a computational geowiki. We also show empirically that both geowiki and computational geowiki features are necessary for a representative domain, bicycling, because (a) cyclists have useful knowledge unavailable except from cyclists and (b) cyclist-oriented automatic route-finding is enhanced by user input. Finally, we derive design implications: for example, user contributions presented within a route description are useful, and wikis should support contribution of opinion as well as fact. Copyright 2008 ACM. 0 0
Midweight collaborative remembering: Wikis in the workplace White K.F.
Lutters W.G.
Proceedings of the 2007 Symposium on Computer Human Interaction for the Management of Information Technology, CHIMIT '07 English 2007 This paper presents preliminary findings from a series of semi-structured telephone interviews regarding the use of wikis in the workplace. At both technical and non-technical organizations issues included article creation, management support, critical mass, and trust. Copyright 2007 ACM. 0 0
Building a design engineering digital library: The workflow issues Grierson H.
Wodehouse A.
Breslin C.
Ion W.
Juster N.
DS 38: Proceedings of E and DPE 2006, the 8th International Conference on Engineering and Product Design Education English 2006 Over the past 2 years the Design Manufacturing and Engineering Management Department at the University of Strathclyde has been developing a digital library to support student design learning in global team-based design engineering projects through the DIDET project [1]. Previous studies in the classroom have identified the need for the development of two parallel systems - a shared workspace, the LauLima Learning Environment (LLE) and a digital library, the LauLima Digital Library (LDL) [2]. These two elements are encapsulated within LauLima, developed from the open-sourced groupware Tikiwiki. This paper will look at the workflow in relation to populating the digital library, discuss the issues as they are experienced by staff and students, e.g. the application of metadata (keywords and descriptions); harvesting of resources; reuse in classes; granularity; intellectual property rights and digital rights management (IPR and DRM), and make suggestions for improvement. 0 0
CHIC - A pluggable solution for community help in context Stevens G.
Wiedenhofer T.
ACM International Conference Proceeding Series English 2006 Online "Helps" must capture the problem of decontextualisation. In the literature the following three methods are presented to bridge the gap between the user's problem situation and the provided help: using methods of the information retrieval, computer mediated communication and techniques of context awareness.Focusing on professional help only is a drawback most help systems research have today. In order to overcome these shortcomings, this paper presents how the different help methods can be combined with the concepts of community based help systems by using Wikis. We will argue that the next big step is to integrate Wikis into the applications so that there is a more seamless transition between the use context and using the Wiki as a Help System.In order to prove our concept, we designed a CHiC (Community Help in Context) prototype based on Eclipse, and use it in a rich client for a Groupware-System. Copyright 2006 ACM. 0 0
Scalable information sharing utilizing decentralized P2P networking integrated with centralized personal and group media tools Guozhen Z.
Qun J.
Proceedings - International Conference on Advanced Information Networking and Applications, AINA English 2006 We proposed a collaborative information sharing environment based on P2P networking technology, to support communication among special groups with given tasks, ensure fast information exchange, increase the productivity of working groups, and reduce maintenance and administration costs in our previous work. However, for a social growing community, not only the information exchange/sharing functions are necessary, but also solutions to support users with idea and knowledge publication tools for private purpose or public use are essential. Some private message (personal idea and experience) posting tools (e.g., weblog) and group collaborative knowledge editing tools (e.g., Wikis) are used in practice; the merits of these tools have been recognized. In this paper, we propose a scalable information sharing solution, which integrates decentralized P2P networking with centralized personal/group media tools. This solution combines the effective tools, such as weblog and Wiki, into P2P-based collaborative groupware system, to facilitate infinite, growing and scalable information management and sharing for individuals and groups. 0 0
"But where's the spec?" - Learning through collaborative development & discovery Bachetti E. Proceedings of the Annual Southeast Conference English 2005 In academia, there has always been a divide between what is taught and what is done in industry. The question that must be asked is how the higher learning institutes can rise to meet this challenge and better prepare its students for the demands that lie ahead. This paper investigates issues regarding evolving project requirements and communication and collaboration among diverse team members, exploring how storyboarding tools and collaborative Wikis can help to mitigate these issues. Copyright 2005 ACM. 0 0
Are Wikis Usable? Alain Désilets
Sébastien Paquet
Norman G. Vinson
WikiSym English 2005 Wikis are simple to use, asynchronous, Web-based collaborative hypertext authoring systems which are quickly gaining in popularity. In spite of much anecdotal evidence to the effect that wikis are usable by non technical experts, this has never been studied formally. In this paper, we studied the usability of a wiki through observation and problem-solving interaction with several children who used the tool to collaboratively author hypertext stories over several sessions. The children received a minimal amount of instruction, but were able to ask for help during their work sessions. Despite minimal instruction, 5 out of 6 teams were able to complete their story. Our data indicate that the major usability problems were related to hyperlink management. We report on this and other usability issues, and provide suggestions for improving the usability of wikis. Our analysis and conclusions also apply to hypertext authoring with non wiki-based tools. 0 2
QwikWeb - Integrating mailing list and WikiWikiWeb for group communication Kouichirou Eto
Satoru Takabayashi
Toshiyuki Masui
WikiSym English 2005 We have developed a new powerful group communication system qwikWeb, which is an integration of a WikiWikiWeb (wiki) and a mailing list system. Mailing lists are useful for exchanging dynamic information among people, but not useful for sharing static information. Wikis are useful for storing and editing static information on the Web, but sometimes people want to restrict the users or want to know who is responsible for the edited wiki page. Also, casual users cannot create a wiki site or a mailing list easily.We solved these problems by combining wiki and mailing list. Users of qwikWeb can create a wiki site and a mailing list simply by sending an e-mail message to the qwikWeb server, and start exchanging information by using the mailing list. All the messages sent to the mailing list are stored as newly created wiki pages, and they can be edited as standard wiki pages.In this paper, we describe the basic ideas, implementation details, and user experiences of the system. 4 0
The many forms of E-collaboration: Blogs, wikis, portals, groupware, discussion boards, and instant messaging Fichter D. Online (Wilton, Connecticut) English 2005 The issues related to functioning of online collaboration tools in web based communication are discussed. The online collaboration tools helps to collectively author, edit, and review materials in a group work space. It also supports easy management of projects and exchange of other workflow. Communication, sharing, and management are the three requirements that are necessary to be considered before choosing right collaboration tool. The issues related to functioning of Instant Messaging (IM) tool, groupwares, and portals, and their suitability to synchronous collaboration process are also discussed. 0 0
Why and how to contribute to libre software when you integrate them into an in-house application ? Bac C.
Berger O.
Deborde V.
Hamet B.
OSS 2005 - Proceedings of the 1st International Conference on Open Source Systems English 2005 Free or open source software are common tools that everybody can use and customise at its convenience to create in-house applications. Using and customising free software is not sufficient to ensure that this in-house application will be maintainable at mid or long term. This paper draws lessons from our in-house project, the development of a groupware Web platform for researchers, to help defining a policy through which efficient contributions can be made to open source soft- ware so that the in-house projects may remain viable. 0 0
WikiSym 2005 - Conference Proceedings of the 2005 International Symposium on Wikis No author name available WikiSym 2005 - Conference Proceedings of the 2005 International Symposium on Wikis English 2005 The proceedings contain 10 papers. The topics discussed include: Wikis in teaching and assessment: the M/cyclopedia project; Wiki communities in the context of work processes; Wiki templates: adding structure support to Wikis on demand; WikiGateway: a library for interoperability and accelerated Wiki development; smallWiki - a meta-described collaborative content management system; TWiki-based facilitation in a newly formed academic community of practice; Wikis: a rapidly growing phenomenon in the German-speaking school community; quickWeb: integrating mailing list and WikiWikiWeb for group communication; and WikiWiki weaving heterogeneous software artifacts. 0 0
Wiki: A Technology for Conversational Knowledge Management and Group Collaboration. Christian Wagner Communications of the Association of Information Systems March 2004 The paper discusses it as one of the main examples. Despite not mentioning Wikipedia in title or abstract 2004 Wikis (from wikiwiki, meaning “fast” in Hawaiian) are a promising new technology that supports “conversational” knowledge creation and sharing. A Wiki is a collaboratively created and iteratively improved set of web pages, together with the software that manages the web pages. Because of their unique way of creating and managing knowledge, Wikis combine the best elements of earlier conversational knowledge management technologies, while avoiding many of their disadvantages. This article introduces Wiki technology, the behavioral and organizational implications of Wiki use, and Wiki applicability as groupware and help system software. The article concludes that organizations willing to embrace the “Wiki way” with collaborative, conversational knowledge management systems, may enjoy better than linear knowledge growth while being able to satisfy ad-hoc, distributed knowledge needs. 0 0
Internet Collaboration: TWiki Raygan R.E.
Green D.G.
Conference Proceedings - IEEE SOUTHEASTCON English 2002 This research paper covers TWiki, a Wiki clone, as a collaboration tool for the development of educational papers and technical projects. The need to conduct business and research in a collaborative manner will increase as a result of the downturn of the economy and a desire to reduce travel due to the events on September 11, 2001. The time has come to use Internet mechanisms to supplement face-to-face meetings and to facilitate collaboration. The objective of using TWiki was to determine how the technology behind the application worked, and determine the usefulness and capabilities of incorporating its use with other groupware applications. The Wiki-Web concept has potential for technical, scientific, and project collaboration. This asynchronous method of collaboration fits well with synchronous collaboration tools, making it a valuable addition to any corporate or educational approach to "e" communications. The results of using Wiki-Webs for paper development and small project management are favorable. However, any tool used for collaboration is constrained by the methodology and compliance to the methodology used by the participants. Getting "Round-to-it", as with many new approaches, is the most difficult issue of Wiki adoption. 0 2