Frank Dengler

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Frank Dengler is an author.

Publications

Only those publications related to wikis are shown here.
Title Keyword(s) Published in Language DateThis property is a special property in this wiki. Abstract R C
Enterprise Wikis: Technical challenges and opportunities Lecture Notes in Informatics (LNI), Proceedings - Series of the Gesellschaft fur Informatik (GI) English 2011 Social software has proven valuable in enterprises for collaborative knowledge management. In order to introduce a wiki in the enterprise, we propose a solution that combinesWeb 2.0 and SemanticWeb technologies. We describe how this solution resolves the technical challenges, beyond that, opens up new opportunities, and, also, how it can be realized in a concrete enterprise scenario. 0 0
Wiki-Based Maturing of Process Descriptions Business Process Management English 2011 Traditional process elicitation methods are expensive and time consuming. Recently, a trend toward collaborative, user-centric, on-line business process modeling can be observed. Current social software approaches, satisfying such a collaborative modeling, mostly focus on the graphical development of processes and do not consider existing textual process description like HowTos or guidelines. We address this issue by combining graphical process modeling techniques with a wiki-based light-weight knowledge capturing approach and a background semantic knowledge base. Our approach enables the collaborative maturing of process descriptions with a graphical representation, formal semantic annotations, and natural language. Existing textual process descriptions can be translated into graphical descriptions and formal semantic annotations. Thus, the textual and graphical process descriptions are made explicit and can be further processed. As a result, we provide a holistic approach for collaborative process development that is designed to foster knowledge reuse and maturing within the system. 0 0
Wikiing pro: semantic wiki-based process editor English 2011 Recently, a trend toward collaborative, user-centric, on-line process modeling can be observed. Unfortunately, current social software approaches mostly focus on the graphical development of processes and do not consider existing textual process description like HowTos or guidelines. We address this issue by combining graphical process modeling techniques with a wiki-based light-weight knowledge capturing approach and a background semantic knowledge base. Our approach enables the collaborative maturing of process descriptions with a graphical representation, formal semantic annotations, and natural language. By translating existing textual process descriptions into graphical descriptions and formal semantic annotations, we provide a holistic approach for collaborative process development that is designed to foster knowledge reuse and maturing within the system. 0 0
Co-creation of value in IT service processes using semantic MediaWiki Co-authorship
Process
SD-Logic
Semantic MediaWiki
Service
Lecture Notes in Business Information Processing English 2010 Enterprises are substituting their own IT-Systems by services provided by external providers. This provisioning of services may be done in an industrialized way, separating the service provider from the consumer. However, using industrialized services diminishes the capability to differentiate from competitors. To counter this, collaborative service processes based on the co-creation of value between service providers and prosumers are of huge importance. The approach presented shows how the co-creation of value in IT-service processes can profit from social software, using the example of the Semantic MediaWiki. 0 0
Collaborative modeling with semantic MediaWiki Modeling
Process models
Semantic Wikis
UML
WikiSym 2010 English 2010 Modeling is an important aspect of information system development, allowing for abstract descriptions of systems and processes. Therefore, models are often characterized as communication artifacts between different stakeholders in a development process. However, modeling as such has turned out to be a specialist activity, requiring skills in arcane modeling languages and complex tools. In this paper, we suggest and present an approach for collaborative, Wiki-based modeling of process models and UML (class-)diagrams. While other web-based "lightweight" modeling tools are available, our approach consequently follows the Wiki-paradigm and allows us to semantically process the modeled information building upon Semantic MediaWiki. 0 0
Overcoming information overload in the enterprise: The active approach Context mining
Information overload
Internet
Knowledge management
Knowledge process
Knowledge worker
Productivity
Semantic wiki
IEEE Internet Computing English 2010 Knowledge workers are central to an organization's success, yet their information management tools often hamper their productivity. This has major implications for businesses across the globe because their commercial advantage relies on the optimal exploitation of their own enterprise information, the huge volumes of online information, and the productivity of the required knowledge work. The Active project addresses this challenge through an integrated knowledge management workspace that reduces information overload by significantly improving the mechanisms for creating, managing, and using information. The project's approach follows three themes: sharing information through tagging, wikis, and ontologies; prioritizing information delivery by understanding users' current-task context; and leveraging informal processes that are learned from user behavior. 0 0