Ethnography

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Ethnography is included as keyword or extra keyword in 0 datasets, 0 tools and 4 publications.

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Publications

Title Author(s) Published in Language DateThis property is a special property in this wiki. Abstract R C
Writing up rather than writing down: Becoming Wikipedia Literate Heather Ford
R. Stuart Geiger
WikiSym English August 2012 Editing Wikipedia is certainly not as simple as learning the MediaWiki syntax and knowing where the “edit” bar is, but how do we conceptualize the cultural and organizational understandings that make an effective contributor? We draw on work of literacy practitioner and theorist Richard Darville to advocate a multi-faceted theory of literacy that sheds light on what new knowledges and organizational forms are required to improve participation in Wikipedia’s communities. We outline what Darville refers to as the “background knowledges” required to be an empowered, literate member and apply this to the Wikipedia community. Using a series of examples drawn from interviews with new editors and qualitative studies of controversies in Wikipedia, we identify and outline several different literacy asymmetries. 0 1
Ethnography of the telephone: Changing uses of communication technology in village life Wang T.
Barry Brown
Mobile HCI 2011 - 13th International Conference on Human-Computer Interaction with Mobile Devices and Services English 2011 While mobile HCI has encompassed a range of devices and systems, telephone calls on cellphones remain the most prevalent contemporary form of mobile technology use. In this paper we document ethnographic work studying a remote Mexican village's use of cellphones alongside conventional phones, shared phones and the Internet. While few homes in the village we studied have running water, many children have iPods and the Internet cafe in the closest town is heavily used to access YouTube, Wikipedia, and MSN messenger. Alongside cost, the Internet fits into the communication patterns and daily routines in a way that cellphones do not. We document the variety of communication strategies that balance cost, availability and complexity. Instead of finding that new technologies replace old, we find that different technologies co-exist, with fixed telephones co-existing with instant message, cellphones and shared community phones. The paper concludes by discussing how we can study mobile technology and design for settings defined by cost and infrastructure availability. 0 0
The work of sustaining order in Wikipedia: the banning of a vandal R. Stuart Geiger
David Ribes
English 2010 In this paper, we examine the social roles of software tools in the English-language Wikipedia, specifically focusing on autonomous editing programs and assisted editing tools. This qualitative research builds on recent research in which we quantitatively demonstrate the growing prevalence of such software in recent years. Using trace ethnography, we show how these often-unofficial technologies have fundamentally transformed the nature of editing and administration in Wikipedia. Specifically, we analyze "vandal fighting" as an epistemic process of distributed cognition, highlighting the role of non-human actors in enabling a decentralized activity of collective intelligence. In all, this case shows that software programs are used for more than enforcing policies and standards. These tools enable coordinated yet decentralized action, independent of the specific norms currently in force. 0 5
The work of sustaining order in wikipedia: The banning of a vandal Geiger R.S.
David Ribes
English 2010 In this paper, we examine the social roles of software tools in the English-language Wikipedia, specifically focusing on autonomous editing programs and assisted editing tools. This qualitative research builds on recent research in which we quantitatively demonstrate the growing prevalence of such software in recent years. Using trace ethnography, we show how these often-unofficial technologies have fundamentally transformed the nature of editing and administration in Wikipedia. Specifically, we analyze "vandal fighting" as an epistemic process of distributed cognition, highlighting the role of non-human actors in enabling a decentralized activity of collective intelligence. In all, this case shows that software programs are used for more than enforcing policies and standards. These tools enable coordinated yet decentralized action, independent of the specific norms currently in force. Copyright 2010 ACM. 0 4