Elisabeth Joyce

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Elisabeth Joyce is an author.

Publications

Only those publications related to wikis are shown here.
Title Keyword(s) Published in Language DateThis property is a special property in this wiki. Abstract R C
Keeping eyes on the prize: Officially sanctioned rule breaking in mass collaboration systems Governance
Mass collaboration
Policy
Rule breaking
Rules
Wikipedia
Wiki
English 2013 Mass collaboration systems are often characterized as unstructured organizations lacking rule and order. However, examination of Wikipedia reveals that it contains a complex policy and rule structure that supports the organization. Bureaucratic organizations adopt workarounds to adjust rules more accurately to the context of use. Rather than resorting to these potentially dangerous exceptions, Wikipedia has created officially sanctioned rule breaking. The use and impact of the official rule breaking policy within Wikipedia is examined to test its impact on the outcomes of requests to delete articles in from the encyclopedia. The results demonstrate that officially sanctioned rule breaking and the Ignore all rules (IAR) policy are meaningful influences on deliberation outcomes, and rather than wreaking havoc, the IAR policy in Wikipedia has been adopted as a positive, functional governance mechanism. Copyright 2013 ACM. 0 0
Rules and Roles vs. Consensus: Self-Governed Deliberative Mass Collaboration Bureaucracies Bureaucracy
Governance
Mass collaboration
Wiki
American Behavioral Scientist English 2013 Deliberative mass collaboration systems, such as Wikipedia, are characterized as undisciplined, unstructured social spaces where individuals participate in collective action. However, examination of Wikipedia reveals that it contains a bureaucratic structure, which ensures that collective goals are primary drivers of that collective action. To support large-scale activity, deliberative mass collaboration systems must provide ways of reconciling the tension between individual agency and collective goals. Wikipedia's unusual policy, ignore all rules (IAR), serves as this tension release mechanism. IAR supports individual agency when positions taken by participants might conflict with those reflected in established rules. Hypotheses are tested with Wikipedia data regarding individual agency, bureaucratic processes, and IAR invocation during the content exclusion process. Findings indicate that in Wikipedia each utterance matters in deliberations, rules matter in deliberations, and IAR citation magnifies individual influence but also reinforces bureaucracy. 0 0
Handling flammable materials: Wikipedia biographies of living persons as contentious objects Wikipedia
Contentious objects
Policy
Socio-technical systems
IConference English 2011 0 1
Don't look now, but we've created a bureaucracy: the nature and roles of policies and rules in Wikipedia Collaboration
Community
Dynamics
Policy
Rules
Wikipedia
Wiki
Conference on Human Factors in Computing Systems English 2008 Wikis are sites that support the development of emergent, collective infrastructures that are highly flexible and open, suggesting that the systems that use them will be egalitarian, free, and unstructured. Yet it is apparent that the flexible infrastructure of wikis allows the development and deployment of a wide range of structures. However, we find that the policies in Wikipedia and the systems and mechanisms that operate around them are multi-faceted. In this descriptive study, we draw on prior work on rules and policies in organizations to propose and apply a conceptual framework for understanding the natures and roles of policies in wikis. We conclude that wikis are capable of supporting a broader range of structures and activities than other collaborative platforms. Wikis allow for and, in fact, facilitate the creation of policies that serve a wide variety of functions. 11 5