E-government

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E-government is included as keyword or extra keyword in 0 datasets, 0 tools and 2 publications.

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Publications

Title Author(s) Published in Language DateThis property is a special property in this wiki. Abstract R C
Web 2.0 applications in government web sites: Prevalence, use and correlations with perceived web site quality Chua A.Y.K.
Goh D.H.
Ang R.P.
Online Information Review English 2012 Purpose - The purpose of this paper is to investigate the extent to which Web 2.0 applications are prevalent in government web sites, the ways in which Web 2.0 applications have been used in government web sites, as well as whether the presence of Web 2.0 applications correlates with the perceived quality of government web sites. Design/methodology/approach - Divided equally between developing and advanced economies, a total of 200 government web sites were analysed using content analysis and multiple regression analysis. Findings - The prevalence of seven Web 2.0 applications in descending order was: RSS, multimedia sharing services, blogs, forums, social tagging services, social networking services and wikis. More web sites in advanced countries include Web 2.0 applications than those in developing countries. The presence of Web 2.0 applications was found to have a correlation with the overall web site quality, and in particular, service quality. Research limitations/implications - This paper only covers government web sites in English. Emerging genres of Web 2.0 applications such as mashups and virtual worlds have not been included. Moreover the data were drawn solely from the public domain. Practical implications - Decision makers and e-government web developers may benchmark their own efforts in deploying Web 2.0 applications against this study. The numerous exemplars cited here serve as a springboard to generate more ideas on how Web 2.0 applications could be used and harnessed to improve the overall quality of government web sites. Originality/value - This paper unites two research interests: Web 2.0 and web site quality. It also extends previous studies by investigating the suite of Web 2.0 applications found in government web sites around the world. Copyright © 2012 Emerald Group Publishing Limited. All rights reserved. 0 0
Web 2.0 in e-government: The challenges and opportunities of wiki in legal matters Decman M. Proceedings of the European Conference on e-Government, ECEG English 2009 Web 2.0 is a new concept intended to enhance the creativity, collaboration, information sharing and functionality of the web. Blogs, wikis, social networking and folksonomies are often focused on personal life, and many on professional life. In the professional or business environment, both private and public sectors are very interested in offering the best services to the users. The question is how these new concepts and ideas can be integrated into (existing or redesigned) processes and services to achieve this task. This paper in its first part presents an overview of Web 2.0 and links its concepts to the idea of e-government. It searches the possibilities for its implementation in e-government and tries to discover some best cases of Web 2.0 used in public administration. In the second part, the paper focuses on the specific topic of wikis, and introduces a case that suggests the use of a wiki for the interpretation of legislation, especially legislation used by public employees in their everyday tasks. The wiki solution links people in the field of public administration who are drafting legislation with those who have to use the legislation, such as citizens, public employees, legal experts, etc. Wiki is used in a form of a common web site, Administrative Legislation Wiki (AL-Wiki), which offers general information, basic legal theory, use cases, etc. At the same time, all users can use the same Web 2.0 solution to communicate, exchange knowledge, search, correct and improve. The paper suggests and shows that it is not the technology, but the way it is used that makes an improvement in e-government and many other situations. It suggests that the wiki concept is relevant for e-government and could have a significant impact. 0 0