Denise Anthony

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Denise Anthony is an author.

Publications

Only those publications related to wikis are shown here.
Title Keyword(s) Published in Language DateThis property is a special property in this wiki. Abstract R C
Reputation and Reliability in Collective Goods Rationality and Society 2009 An important organizational innovation enabled by the revolution in information technologies is 'open source' production which converts private commodities into essentially public goods. Similar to other public goods, incentives for reputation and group identity appear to motivate contributions to open source projects, overcoming the social dilemma inherent in producing such goods. In this paper we examine how contributor motivations affect the type of contributions made to the open source online encyclopedia Wikipedia. As expected, we find that registered participants, motivated by reputation and commitment to the Wikipedia community, make many contributions with high reliability. Surprisingly, however, we find the highest reliability from the vast numbers of anonymous {'Good} Samaritans' who contribute only once. Our findings of high reliability in the contributions of both Good Samaritans and committed 'zealots' suggest that open source production succeeds by altering the scope of production such that a critical mass of contributors can participate. {Reprinted} by permission of Sage Publications Inc., copyright holder. 0 1
Reputation and Reliability in Collective Goods: The Case of the Online Encyclopedia Wikipedia Rationality and Society English 2009 An important organizational innovation enabled by the revolution in information technologies is `open source' production which converts private commodities into essentially public goods. Similar to other public goods, incentives for reputation and group identity appear to motivate contributions to open source projects, overcoming the social dilemma inherent in producing such goods. In this paper we examine how contributor motivations affect the type of contributions made to the open source online encyclopedia Wikipedia. As expected, we find that registered participants, motivated by reputation and commitment to the Wikipedia community, make many contributions with high reliability. Surprisingly, however, we find the highest reliability from the vast numbers of anonymous `Good Samaritans' who contribute only once. Our findings of high reliability in the contributions of both Good Samaritans and committed `zealots' suggest that open source production succeeds by altering the scope of production such that a critical mass of contributors can participate. 0 1
THE CASE OF THE ONLINE ENCYCLOPEDIA WIKIPEDIA. Rationality \& Society 2009 An important organizational innovation enabled by the revolution in information technologies is 'open source' production which converts private commodities into essentially public goods. Similar to other public goods, incentives for reputation and group identity appear to motivate contributions to open source projects, overcoming the social dilemma inherent in producing such goods. In this paper we examine how contributor motivations affect the type of contributions made to the open source online encyclopedia Wikipedia. As expected, we find that registered participants, motivated by reputation and commitment to the Wikipedia community, make many contributions with high reliability. Surprisingly, however, we find the highest reliability from the vast numbers of anonymous {'Good} Samaritans' who contribute only once. Our findings of high reliability in the contributions of both Good Samaritans and committed 'zealots' suggest that open source production succeeds by altering the scope of production such that a critical mass of contributors can participate. 0 0
Explaining Quality in Internet Collective Goods: Zealots and Good Samaritans in the Case of Wikipedia Fall 2005 Innovation & Enterpreneurship Seminar at MIT 2005 One important innovation in information and communication technology developed over the past decade was organizational rather than merely technological. Open source production is remarkable because it converts a private commodity (typically software) into a public good. A number of studies examine the factors motivating contributions to open source production goods, but we argue it is important to understand the causes of high quality contributions to such goods. In this paper, we analyze quality in the open source online encyclopedia Wikipedia. We find that, for users who create an online persona through a registered user name, the quality of contributions increases as the number of contributions increase, consistent with the idea of experts motivated by reputation and committed to the Wikipedia community. Unexpectedly, however, we find the highest quality contributions come from the vast numbers of anonymous “Good Samaritans” who contribute infrequently. Our findings that Good Samaritans as well as committed “Zealots” contribute high quality content to Wikipedia suggest that open source production is remarkable as much for its organizational as its technological innovation that enables vast numbers of anonymous one-time contributors to create high quality, essentially public goods. 0 3