A Framework for Adopting Collaboration 2.0 Tools for Virtual Group Decision Making
|A Framework for Adopting Collaboration 2.0 Tools for Virtual Group Decision Making|
|Author(s)||Turban E., Liang T.-P., Wu S.P.J.|
|Published in||Group Decision and Negotiation|
|Keyword(s)||Blogs, Collaborative decision making, Collective intelligence, Discussion forums, Enterprise 2.0, Group support systems, Social networks, Social software Web 2.0, Virtual teams, Wikis|
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A Framework for Adopting Collaboration 2.0 Tools for Virtual Group Decision Making is a 2011 journal article written in English by Turban E., Liang T.-P., Wu S.P.J. and published in Group Decision and Negotiation.
Decision making in virtual teams is gaining momentum due to globalization, mobility of employees, and the need for collective and rapid decision making by members who are in different locations. These factors resulted in a proliferation of virtual team software support tools for decision making, the latest of which is social software (also known as collaboration 2.0), which includes tools such as wikis, blogs, microblogs, discussion forums, and social networking platforms. This paper describes the potential use of collaboration 2.0 software for improving the process and the specific tasks in virtual group decision making. The paper proposes a framework for exploring the fitness between social software and the major activities in the group decision making process and how such tools can be successfully adopted. Specifically, we use a fit-viability model to help assessing whether social software fit a decision task and what organizational factors are important for such tools to be effective. Representative research issues related to the use of such tools are also presented. © 2010 Springer Science+Business Media B.V.
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