(Wiki + ResTechs) = (fresh documentation + organic knowledge management + training materials + good, cheap technical writers)

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(Wiki + ResTechs) = (fresh documentation + organic knowledge management + training materials + good, cheap technical writers) is a 2008 publication written in English by Niki Serakiotou, Aime Diaw, Thomas Bui, Richard Roberts, Carolynne White.

[edit] Abstract

Most Information Technology Departments in academia have their historical roots in a culture best described by words such as "geeks," "beta-testers," "troubleshooters," "debuggers," "early adopters," and so on. This culture was partly created by the fact that the mission of academia is indeed to keep looking forward to new developments and cutting-edge technologies. It is the role of industry to adopt the outcome of academia's frenetic efforts to move forward and to then produce commodity-like products.

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