What aren't we measuring?: Methods for quantifying wiki-work

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What aren't we measuring?: Methods for quantifying wiki-work is a 2012 conference paper written in English by Halfaker A., Keegan B., Forte A., Geiger R.S., Taraborelli D., Pinchuk M., Masli M. and published in WikiSym 2012 Conference Proceedings - 8th Annual International Symposium on Wikis and Open Collaboration.

[edit] Abstract

Wikis and other open collaboration systems rely on the work of contributors to survive. But what is work and how do we quantify it? Answering this question in the right context is essential for attaining robust and generalizable results across open contribution systems. Our goal is to develop a repertoire of metrics and understand their possible dimensions in order to refine our ability as a research community to measure wikis and wiki activity appropriately across a wide range of contexts. This panel explores the current practice of measuring work in wikis, offers perspectives about the limitations of current approaches and suggests new opportunities for measuring contribution behavior.

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