Emotions under Discussion: Gender, Status and Communication in Online Collaboration
|Emotions under Discussion: Gender, Status and Communication in Online Collaboration|
|Author(s)||Daniela Iosub, David Laniado, Carlos Castillo, Mayo Fuster Morell, Andreas Kaltenbrunner|
|Published in||PLOS One|
|Keyword(s)||emotion, sentiment, gender, status, administrators, collaboration, Wikipedia|
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Emotions under Discussion: Gender, Status and Communication in Online Collaboration is a 2014 journal article by Daniela Iosub, David Laniado, Carlos Castillo, Mayo Fuster Morell, Andreas Kaltenbrunner and published in PLOS One.
We find that administrators maintain a rather neutral, impersonal tone, while regular editors are more emotional and relationship-oriented, that is, they use language to form and maintain connections to other editors. A persistent gender difference is that female contributors communicate in a manner that promotes social affiliation and emotional connection more than male editors, irrespective of their status in the community. Female regular editors are the most relationship-oriented, whereas male administrators are the least relationship-focused. Finally, emotional and linguistic homophily is prevalent: editors tend to interact with other editors having similar emotional styles (e.g., editors expressing more anger connect more with one another).
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